Internet Sales Manager

Lithia & Driveway•Los Angeles, CA
•$12,000 - $25,000

About The Position

Keyes Lexus is hiring an Internet Sales Manager to lead its Internet Sales department at a dealership experiencing growth in volume. The role manages Internet Sales Consultants, supports dealership operations and customer demand, and ensures that the department meets established guidelines. The position reports to the General Sales Manager and the General Manager at the dealership. This is a performance-driven position with a stated California monthly salary range of $12,000 to $25,000, plus eligibility for short- and/or long-term incentives. Total compensation may include commissions based on team and individual payable gross, and bonuses based on team units sold and individual manufacturer approvability. Actual compensation may vary based on skills, experience, job-related knowledge, and physical location, and will be established through the interview process. The employer describes its benefits package as supporting employees and their families. It is a drug-free workplace and is committed to equal employment opportunity. Reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

  • 1–2 years of experience as an Internet Sales Manager; required.
  • Strong attention to detail.
  • Sense of urgency.
  • Excellent communication skills.
  • Acceptable driving record.
  • Valid driver's license in the state of residence.
  • High school graduate or equivalent.
  • Must be 18 years or older.

Responsibilities

  • Manage Internet Sales Consultants and ensure the department meets established guidelines.
  • Answer incoming calls and chat or call requests within 10 seconds.
  • Respond to incoming email with an attempted phone call within five minutes, followed by outgoing emails that end in a price quote within 10 minutes of the Internet Sales Consultant's auto-response.
  • Convert every sales opportunity into a confirmed appointment or refer it to a Sales Consultant.
  • Speak with at least 75% of assigned leads.
  • Set confirmed appointments with at least 60% of leads contacted.
  • Maintain a 60% show rate for appointments.
  • Record every customer contact, regardless of source or type, in the LSMS.
  • Complete 100% of daily scheduled contact tasks.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
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