Internet Sales Director

Lithia & Driveway•New Port Richey, FL

13d

About The Position

Hyundai of New Port Richey is seeking an experienced Internet Sales Director to lead its digital sales operation and support the continued growth of an established, high-volume dealership. The role leads the people, processes, strategy, and performance of the Internet Sales operation, with a focus on developing a strong team, strengthening processes, and delivering results. The position is part of Lithia & Driveway, a large automotive retail organization. The dealership describes its environment as high-volume, fast-paced, and performance-driven, with strong lead flow, an established market presence, a newly renovated facility, and a culture focused on growth, accountability, and performance. The role requires proven automotive Internet Sales, BDC, e-commerce, or Sales leadership experience within a franchise dealership, along with a high school diploma or equivalent, age 18 or older, a valid driver’s license, and an acceptable driving record. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

Proven automotive Internet Sales, BDC, e-commerce, or Sales leadership experience within a franchise dealership.
Demonstrated success leading and developing high-performing teams.
Strong understanding of automotive CRM, digital lead management, and sales processes.
Experience driving lead conversion, appointments, closing ratios, and sales performance.
Strong coaching, leadership, and team-development skills.
Ability to analyze performance data and translate opportunities into action.
Excellent communication and organizational skills.
Results-driven mindset with a commitment to accountability and continuous improvement.
Valid driver’s license and acceptable driving record.
High school graduate or equivalent.
At least 18 years of age.

Responsibilities

Lead, coach, and develop a high-performing Internet Sales team.
Drive lead conversion, appointments, showroom traffic, and vehicle sales.
Set clear expectations and accountability for lead management and follow-up.
Monitor CRM activity and key performance indicators to identify opportunities and improve results.
Analyze conversion rates, appointment performance, closing ratios, and overall department performance.
Recruit, train, coach, and develop high-performing sales professionals.
Partner with Sales, F&I, Marketing, and dealership leadership to maximize performance.
Develop and execute processes and action plans that support continued growth.
Build a culture centered on accountability, development, customer experience, and results.