Internet Sales Consultant

Mossy Nissan National City•National City, CA

8d•$65,000 - $130,000

About The Position

Mossy Auto Group is seeking energetic individuals to join its Internet Sales team. This role offers an opportunity to begin a career in retail automotive and become familiar with the dealership experience. The Internet Sales Consultant monitors and facilitates internet leads, determines customers’ vehicle needs, and maintains a follow-up system to encourage repeat and referral business. The consultant understands automotive terminology, keeps current on technological changes in products, features, and accessories, and helps deliver vehicles to customers. Employees in this position are primarily paid commissions, with applicable minimum wage also paid for non-sales work and rest periods. Commission varies by performance; expected average annual commission earnings are approximately $65,000 to $130,000. Mossy Auto Group describes itself as a family-owned and operated business that values integrity, mutual respect, openness, creativity, and innovation.

Requirements

At least one previous role based in strong sales experience.
Team-player attitude.
Prompt and courteous manner.
Enthusiastic personality.
Strong computer skills.
Excellent knowledge of the web and good data-entry skills.
Professional appearance.
Valid California driver’s license and clean driving record.
High school graduate or equivalent.

Responsibilities

Answer customer calls and establish follow-up with sales appointments.
Respond promptly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
Provide customers with initial product information.
Use ethical selling techniques and comply with company, DMV, state, and federal requirements.
Present initial financing options based on customer needs.
Follow up with new and existing leads.
Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
Use the CRM tracking system daily.
Monitor and facilitate internet leads, determine customers’ vehicle needs, and maintain a follow-up system that encourages repeat and referral business.
Keep current on automotive terminology and technological changes in products, features, and accessories.
Assist with vehicle delivery to customers.