International Site Merchandising Lead

Whisker • Auburn Hills, MI

6d • Onsite

About The Position

The International Site Merchandising Lead keeps Whisker’s international websites accurate, current, and aligned with brand standards so shoppers in every market have a consistent, trustworthy experience. The role supports the maintenance of the international campaign roadmap and coordinates with international omni-channel teams, localization partners, and creative and technical groups to grow the international direct-to-consumer business and improve campaign and product-launch execution across markets.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent experience.
• At least 2 years of experience in site merchandising, ecommerce content management, or digital marketing.
• Experience supporting international websites, localization, or multilingual content.
• Experience updating content in a CMS or ecommerce platform such as Magento, Shopify, or similar.
• Experience performing web content quality assurance checks, including links, formatting, and pricing accuracy.
• Strong analytical, problem-solving, project management, and investigative skills.
• Ability to establish and maintain cooperative working relationships with team members and colleagues.
• Self-starter eager to learn and grow within the organization.
• Ability to maintain the confidentiality of proprietary information.
• Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions.
• High degree of initiative and self-motivation, and ability to motivate others.
• Detail-oriented with a passion for consumer goods.
• Familiarity with Microsoft Office, including Word, PowerPoint, and Excel.
• Comfort with cats and dogs in the office.

Nice To Haves

• Proficiency in one or more languages beyond English.
• Proficient copywriting ability to support blog content and other areas of the websites.

Responsibilities

• Manage the day-to-day operations and maintenance of international websites, ensuring content is accurate, current, and aligned with brand standards.
• Execute website updates, including product content, promotional messaging, campaign pages, and other site changes.
• Maintain a calendar of updates, priorities, and deadlines, and proactively flag roadblocks and improvement opportunities.
• Coordinate with international omni-channel teams, localization partners, and creative and technical groups to ensure content is appropriate for each market.
• Conduct content and localization audits to identify outdated information, translation inconsistencies, and gaps across international sites.
• Perform quality assurance checks before and after site updates to verify content, links, formatting, and functionality.
• Build familiarity with website analytics, monitor performance trends, and flag meaningful changes or potential issues to appropriate channels.
• Recommend site improvements based on analytics, audit findings, and feedback from regional partners.
• Assist the manager with maintaining the international campaign roadmap, aligning local execution with broader marketing priorities and market needs.
• Perform additional responsibilities when required.

Benefits

• Premium medical, dental, and vision insurance.
• Paid parental leave.
• Whisker Parents Program.
• One day of “pawternity” leave for new pet adoption.
• Pet insurance discount.
• 401(k) match.
• Flexible spending accounts.
• Company-paid short-term disability and life insurance.
• Employee Assistance Program (EAP).
• Generous paid time off.
• 14 paid holidays.
• Top-of-the-line equipment.
• Pet-friendly office.
• Whisker products and swag.
• Continuing education support.
• On-site gym with Peloton.
• Referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level