Assistant, Site Merchandising

kate spade new york•New York, NY

1d•$66,500 - $72,500•Hybrid

About The Position

The Assistant, Site Merchandising supports Coach’s North America eCommerce merchandising team and product catalog. The role helps execute site strategies to achieve business financial and performance targets by managing product catalog operations, ensuring products are site-ready, maintaining site content and assets, monitoring site accuracy, and supporting reporting and cross-functional planning.

Requirements

Bachelor’s degree and a minimum of 1–2 years of professional experience in eCommerce or eCommerce merchandising, preferably in fashion, retail, or a related industry.
Operational and organizational excellence, with a methodical, process-driven approach to high-volume, detail-heavy work.
Exceptional attention to detail and accuracy, including consistently double-checking work before it goes live.
Proactive, self-starter mindset; anticipates needs, takes ownership, and follows through.
Flexibility and adaptability to shifting priorities; ability to organize, multitask, and prioritize deadlines across multiple workstreams in a fast-paced environment.
Flexibility to support work outside standard hours when needed for key launches and promotions.
Excellent communication skills and a team-oriented mindset; comfortable partnering across multiple teams and workstreams.
Proven Excel proficiency and ability to navigate and organize large data sets quickly and accurately.
Strong technical aptitude and fluency with AI tools; ability to apply AI to streamline workflows, automate repetitive tasks, and improve efficiency.
Investigative and resourceful problem-solving skills, including tracing site issues to their root cause.
Passion for eCommerce and a desire to learn and grow.

Nice To Haves

Experience with Demandware/SFCC/PIM or other site merchandising catalog systems.

Responsibilities

Own end-to-end management of the North America product catalog, including setup, uploads, retiming, and cleanup; maintain accurate processes and documentation.
Ensure category and product refinements, including filters, search, and product detail page information, are accurate, complete, and optimized for merchandising.
Manage Coming Soon, Notify Me, and Sold Out strategies to optimize inventory and sales.
Track eCommerce photography and video and upload related assets.
Quality-check pricing changes and price displays; support preparation and communication of site promotions.
Monitor the site daily and conduct detailed quality assurance to identify bugs, feed issues, and inventory or data discrepancies; drive resolution and escalation as needed.
Support weekly and ad hoc site reporting and competitive landscape analysis, identifying business opportunities.
Partner with cross-functional teams in weekly meetings to understand business results and inform future strategies.
Attend seasonal product walkthroughs to stay informed about product and marketing messages, and translate strategies into product setup and the site experience.