(USA) Manager, Site Merchandising
About The Position
The Manager, Homepage and Navigation Optimization & Features helps improve Walmart’s digital shopping experience by driving testing, feature execution, and cross-functional initiatives across Homepage and Navigation. The role partners with Product, Engineering, Analytics, Personalization, Design, and Site Merchandising teams to identify opportunities, develop test plans, coordinate launches, and turn results into actionable recommendations. The manager is expected to manage multiple initiatives, navigate ambiguity, move work forward independently, troubleshoot critical experience issues, communicate progress and risks, and present insights and recommendations to leadership. The Homepage and Navigation Optimization & Features team shapes how customers explore and engage with Walmart’s digital platform. It collaborates across departments to develop and refine experiences connecting customers with relevant products, content, and services. Its work includes customer insights, experimentation, personalization, feature development, and launch execution. The role requires stakeholder management, data analysis, strategy execution, and communication skills to support continuous improvement and innovation in site merchandising.
Requirements
- Experience in digital commerce, optimization, product operations, or a related field.
- Experience developing and executing A/B tests and translating results into recommendations.
- Strong analytical, problem-solving, and decision-making skills.
- Experience managing cross-functional initiatives from planning through launch.
- Ability to influence partners, manage competing priorities, and navigate ambiguity.
- Strong communication and presentation skills, including with senior leaders.
- Curiosity about customer behavior, personalization, and digital shopping experiences.
- Bachelor's degree in merchandising, visual design, business management, or a related area and 3 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or a related area; alternatively, 5 years’ experience in those areas.
Nice To Haves
- Master's degree in merchandising, visual design, business management, or a related area.
- Master's degree in Business.
- Experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or a related area.
Responsibilities
- Develop and execute Homepage and Navigation testing strategies, from hypothesis through readout and recommendation.
- Identify optimization opportunities using customer insights, performance data, and stakeholder feedback.
- Drive initiatives from planning through launch, managing timelines, dependencies, risks, and alignment.
- Partner with Product, Engineering, Analytics, Design, Personalization, and Site Merchandising to define requirements and deliver improvements.
- Coordinate triage and resolution of critical Homepage and Navigation issues.
- Present test results, initiative updates, and recommendations to stakeholders and leadership.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
