Site Merchandising Coordinator

Brooks Brothers•New York, NY
•$27 - $32

About The Position

The eCommerce Site Merchant Coordinator is responsible for daily visual merchandising, product activation, and customer journey optimization across brooksbrothers.com. The role connects merchandising strategy with digital execution, ensuring seasonal campaigns, product collections, and search experiences meet the brand’s standards while supporting conversion and revenue. The coordinator works cross-functionally with Merchandising, Creative, and Marketing teams to deliver the brand promise and improve the digital shopping experience.

Requirements

  • 1–3+ years of experience in digital retail or eCommerce operations.
  • Bachelor’s degree in Business, Merchandising, Marketing, or a related field.
  • Proven experience with enterprise eCommerce platforms such as Salesforce Commerce Cloud/Demandware and Product Information Management (PIM) tools.
  • Hands-on proficiency with Google Analytics 4, Adobe Analytics, or similar web analytics suites.
  • Exceptional attention to detail and strong aesthetic sensibility.
  • Ability to balance operational tasks with creative merchandising.
  • Ability to manage competing deadlines during peak seasonal holiday activations.

Nice To Haves

  • Working knowledge of Contentstack or enterprise content management systems.

Responsibilities

  • Oversee the product activation schedule and ensure new items go live when inventory and photography are ready.
  • Collaborate with site merchandising managers to curate and sort product listing pages, balancing aesthetics with business needs, seasonality, and promotions.
  • Conduct regular site audits to monitor color and size availability; proactively update product detail pages to reflect inventory changes and improve content for AEO visibility.
  • Organize and monitor site navigation and filter attribute taxonomy to help customers find products.
  • Optimize internal site search terms, redirects, and zero-result search terms to improve product findability.
  • Proofread marketing emails and product detail pages for accuracy in copy and product availability; manage PDP templates and maintain consistent brand voice.
  • Use analytics and merchandising reporting tools to produce weekly, monthly, and ad-hoc reports, monitor site KPIs, and identify customer journey improvements that can increase conversion, average order value, and inventory sell-through.

Benefits

  • Medical, dental, and vision benefits, if eligible.
  • Term life insurance, if eligible.
  • Paid vacation and holidays, if eligible.
  • 401(k) with company match, if eligible.
  • Associate discount on Catalyst Brands merchandise for all associates.
  • Eight paid holidays during the calendar year for associates eligible for paid vacation (MTO).
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