Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Greencastle, IN

7d•$30 - $42

About The Position

The International Pharmacy Intern role is for a Non-US Accredited Foreign Graduate who has passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern contributes to a safe and effective retail pharmacy environment and provides patient and customer care while developing knowledge and skills in patient care, pharmacy practice management, leadership, and education. The mixed-modality learning plan applies the candidate’s pharmacy education and prepares them for required pharmacist licensure exams and processes. The internship must be completed within 18 months. The candidate is expected to obtain pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours. Failure to meet these requirements results in removal from the role and separation of employment. Duties include customer service, prescription processing and pharmacy operations, compliance with applicable laws and company procedures, inventory and workflow support, patient-care programs, and training and leadership support. Prescription processing duties exclude final prescription verification, which remains with the supervising pharmacist.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Successful completion of the FPGEE and TOEFL before applying to the role.
High school diploma or GED.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Complete required US internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days after completing those hours.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to attend work regularly and predictably, including nights and weekends.
Ability to complete required training and obtain required licensure, if applicable, within guidelines.
Ability to lift and exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Required prior relevant work experience: 0 to 3 years.

Nice To Haves

Eligibility to immunize; immunization is expected once state regulations are met.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Preferred prior relevant work experience: 3 to 5 years.

Responsibilities

Greet customers courteously in-store and at the drive-through, answer questions and telephone calls, and seek solutions to improve customer satisfaction.
Perform approved register transactions, bag merchandise, and create personalized customer interactions.
Protect customer and patient confidentiality, comply with HIPAA and applicable federal and state laws, and follow CVS policies and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring medications, handling vials and bottles, and labeling prescriptions.
Resolve third-party claim rejections and complete manual claim forms; perform prescription pickup procedures according to company policy.
Access, enter, and retrieve information using the pharmacy workstation.
Maintain inventory and replenishment using appropriate reports and assist with putting away drug orders, except CII drugs, as permitted by law.
Deliver additional health care services when permitted by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; do not perform final prescription verification.
Offer counseling and direct customers to the pharmacist when needed; field appropriate medical questions and interact with healthcare professionals to support patient care.
Solicit customer medical-history information when applicable and practice and develop pharmacist duties as permitted by law.
Support pharmacy leadership, communicate with field management and corporate as needed, and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling according to business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues, celebrate success, and complete required training.
Adapt to changes in the community healthcare setting, collaborate with others, and help implement solutions to improve pharmacy performance and achieve goals.
Maintain regular and predictable attendance, including nights and weekends, and complete additional tasks as directed by a supervisor or manager.
Obtain required licensure and complete required training within applicable guidelines.