Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Rohnert Park, CA

13d

About The Position

As a Non-US Accredited Foreign Graduate, the International Pharmacy Intern completes required U.S. internship hours under the direct supervision of a licensed pharmacist. After passing the FPGEE and TOEFL, eligible graduates may apply to the role. The internship includes a mixed-modality learning plan and curated learning experience that builds on pharmacy education and develops knowledge, skills, and abilities in patient care, practice management, leadership, and education. The required internship must be completed within 18 months, and pharmacist licensure exams and processes must be completed and passed within 120 days after the required U.S. internship hours are completed. Failure to meet these timelines results in removal from the role and separation of employment. The intern helps maintain a safe and effective retail pharmacy environment and deliver care to patients. Duties include customer service, pharmacy operations, regulatory compliance, quality assurance, inventory and workflow management, and supporting patient care programs. The role excludes final prescription verification. Interns support pharmacy leadership and staff development, participate in store operations and training, and are expected to immunize once state regulations are met.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS training program.
Required education: high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Pass the FPGEE and TOEFL to be eligible to apply to the role.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required U.S. intern hours.
Complete required U.S. internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to maintain regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 lbs. occasionally, up to 10 lbs. frequently, and negligible force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize; once state regulations are met, interns are expected to immunize as an essential pharmacist function.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Preferred related work experience of 3 to 5 years.

Responsibilities

Greet and assist pharmacy and front-store customers in person and at the drive-through; answer calls courteously and seek solutions to customer concerns.
Process approved register transactions, bag merchandise, and look for ways to make customer visits easier and more personal.
Protect patient confidentiality and comply with HIPAA, federal and state laws and regulations, and CVS policies and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, labeling prescriptions, and resolving third-party rejections or completing manual claim forms.
Complete prescription pickup procedures and access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment processes, and put away drug orders as permitted by law, excluding CII drugs.
Provide additional health care services as allowed by state regulation, individual certification, and pharmacy leadership, such as point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring; offer counseling under the pharmacist’s direct supervision and refer customers to the pharmacist when appropriate.
Communicate with healthcare professionals and, when applicable, obtain customer medical-history information to support appropriate advice and care.
Support the pharmacy manager in motivating and developing pharmacy support staff, coordinating training, and balancing assignments to meet team needs.
Identify business opportunities and solutions, support implementation of pharmacy goals, adapt to changing needs, and collaborate to improve outcomes.
Communicate with field management and corporate as needed and participate in required store operational meetings.
Help maintain a clean, organized, and professional pharmacy department and support scheduling according to business needs and workflow.
Recognize colleagues and celebrate successes; complete all required training programs.
Meet state and federal licensure requirements within the specified timeframe and maintain regular, predictable attendance, including nights and weekends.
Complete additional tasks as directed by a supervisor or manager and lift or exert the stated amounts of force to move objects, including overhead lifting.