Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Cary, NC

7d•$30 - $42•Onsite

About The Position

The US Non-Accredited Foreign Graduate program at CVS Health provides foreign pharmacy graduates an opportunity to complete required US internship hours and apply pharmacy-school learning in real-world practice, preparing for a Pharmacist role. After passing the FPGEE and TOEFL, participants follow a mixed-modality learning plan under the direction of a preceptor, with hands-on experience, a training roadmap, Key Learning Experiences, and time with district leaders. Participants are expected to complete their internship within 18 months and complete and pass required pharmacist licensure exams and processes within 120 days after finishing their US internship hours. The role supports pharmacy operations and patient care while developing clinical, technical, business, and leadership skills. Interns help ensure prescriptions are filled promptly, safely, and accurately; provide caring patient service; follow standard operating procedures and pharmacy workflow; and contribute to a safe, inclusive team culture. Where state regulations and training permit, interns may also support immunizations and other patient health care services.

Requirements

Be a foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
Have FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours.
Complete required US internship hours within 18 months; failure to meet the internship or licensure requirements will result in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Pass the FPGEE and TOEFL before becoming eligible to complete required US internship hours.
Be able to concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
Demonstrate friendly, helpful customer service, recognize patient reactions, and respond appropriately.
Use verbal and written communication effectively with patients and colleagues, including active listening and accurately conveying detailed spoken instructions.
Use math to solve prescription-related problems, such as calculating quantities, days' supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet physical demands including extended periods of standing or mobility; lifting, scanning, and bagging items; reaching, repetitive finger movements, stooping, and close visual work; and occasional lifting or exertion up to 20 pounds and frequent lifting or exertion up to 10 pounds.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and, once state requirements are met, strive to provide patient immunizations.
Ability to work at the home store and at other locations across the market as business needs require.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and collect patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events according to public health requirements.
Review and collect patient information and track and document information for each applicable patient.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.