Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Redding, CA

10d

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US-accredited school who has successfully passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern contributes to a safe and effective retail pharmacy environment and provides patient care while developing knowledge and skills in patient care, practice management, leadership, and education. The mixed-modality learning plan builds on the intern’s pharmacy education. Interns must complete the required internship within 18 months and are expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing the US internship hours. The role includes customer service, prescription processing and other pharmacy operations, regulatory compliance, inventory and workflow management, and support for patient care programs. The intern supports pharmacy leadership and pharmacy support staff, participates in training and store operations, and performs duties under pharmacist supervision. Final prescription verification is excluded from workflow responsibilities. Failure to complete internship hours within 18 months or obtain pharmacist licensure within the prescribed period results in removal from the role and separation of employment.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Successful completion of the FPGEE and TOEFL before eligibility to apply for the role.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy; high school diploma or GED is also listed as required education.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
Complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

Eligibility to immunize; once state regulations are met, interns are expected to immunize as an essential pharmacist function.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Three to five years of related work experience is preferred.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, answer customer questions and telephone calls, and seek solutions to improve customer satisfaction.
Protect customer and patient confidentiality, including compliance with HIPAA, company standards, and applicable federal and state laws and regulations.
Follow CVS policies, standard operating procedures, and state and federal licensure requirements.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, handling containers, and labeling prescriptions; do not perform final prescription verification.
Resolve third-party rejections, complete manual claim forms, and perform prescription pickup procedures according to policy.
Use the workstation to access, enter, and retrieve necessary information.
Follow inventory management procedures, maintain stock and replenishment, and put away drug orders as permitted by law, excluding CII drugs.
Provide additional health care services as allowed by state regulation, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring.
Under a licensed pharmacist’s direct supervision, offer counseling, refer customers to the pharmacist when necessary, communicate with health care professionals, and gather relevant medical history when appropriate.
Communicate with field management and corporate, and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling activities based on business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues, celebrate success, and complete required training.
Support adoption and management of patient care programs and contribute to pharmacy goals, business opportunities, and improved performance.
Attend work regularly and predictably, including nights and weekends, and complete additional tasks as directed by a supervisor or manager.