Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Oroville, CA

10d

About The Position

The International Pharmacy Intern role is for a foreign graduate of a non-US-accredited pharmacy school who has passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern contributes to a safe, effective retail pharmacy environment and provides patient care while developing skills in diverse patient care, practice management, leadership, and education. The mixed-modality learning plan builds on the intern’s pharmacy education. The required internship must be completed within 18 months, and pharmacist licensure exams and processes must be completed within 120 days after the required US internship hours are finished. The role includes customer service, pharmacy operations, regulatory compliance, inventory and workflow management, and support for patient-care programs. Duties include processing prescriptions, supporting dispensing and prescription review under pharmacist supervision, assisting customers, maintaining confidentiality, coordinating with healthcare professionals, and helping train and develop pharmacy support staff. Final prescription verification is excluded from workflow management responsibilities. The intern must obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours. Failure to complete the internship within 18 months or obtain licensure as prescribed results in removal from the role and separation of employment. Once state regulations are met, interns are expected to immunize as an essential pharmacist function.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Successfully pass the FPGEE and TOEFL to be eligible to apply for the role.
Required education: high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours.
Complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete additional tasks as directed by a supervisor or manager and complete required training and licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience (preferred range).
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Provide courteous, professional customer service in-store and at the drive-through, answer questions and calls, and seek solutions to improve customer satisfaction.
Maintain customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Comply with federal and state requirements and CVS policies and standard operating procedures.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring medications, labeling prescriptions, and related handling tasks.
Resolve third-party rejections and complete manual claim forms; perform prescription pickup procedures according to policy.
Access, enter, and retrieve information using the pharmacy workstation.
Follow inventory policies, maintain in-stock levels, replenish inventory as needed, and assist with putting away drug orders as permitted by law, excluding CII drugs.
Provide additional healthcare services permitted by state regulation, certification, and pharmacy leadership direction, such as point-of-care testing, swab-and-send testing, and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring; offer counseling and refer customers to the pharmacist when appropriate.
Communicate with healthcare professionals and, when applicable, obtain relevant customer medical-history information to support appropriate care.
Support pharmacy leadership, participate in operational meetings, and communicate with field management and corporate teams as needed.
Help maintain a clean, organized, professional pharmacy department according to CVS standards.
Support scheduling activities according to business needs and the workflow model.
Coordinate or implement training and development for pharmacy support staff; recognize colleagues and celebrate successes.
Complete required training and obtain required licensure within applicable guidelines.
Demonstrate empathy and compassion, contribute to a supportive team culture, adapt to change, and help implement solutions that improve pharmacy performance and patient outcomes.