Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Morgantown, WV

10d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduates support retail pharmacy teams while developing the skills needed to progress toward a Pharmacist role. After passing the FPGEE and TOEFL, eligible graduates complete required US internship hours and apply their pharmacy-school learning in practice. Under a preceptor’s direction, interns follow a mixed-modality learning plan, participate in pharmacy practice and patient-care experiences, build business acumen, and develop leadership skills. They are required to complete the internship within 18 months and complete and pass required Pharmacist licensure exams and processes within 120 days after completing the internship hours. Failure to meet these requirements results in separation of employment. In the pharmacy, the intern helps operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role involves learning and applying pharmacy workflows, standard operating procedures, best practices, and effective communication. Interns are expected to demonstrate empathy, contribute to a safe and inclusive culture, and remain flexible to scheduling and business needs, including traveling to other stores in the market when needed. Where permitted by law and supported by required training and certification, the intern may provide additional patient health services, including immunizations, point-of-care testing, and offsite clinic support. Where permissible, the intern may also complete requirements for Technician Immunizer status and support vaccine preparation and administration under applicable rules.

Requirements

Graduate from a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain Pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours.
Complete required US internship hours within 18 months.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Pass the FPGEE and TOEFL before becoming eligible to complete required US internship hours.
Demonstrate attention and focus, including concentrating on tasks, switching between tasks, and confirming prescription information and label accuracy.
Demonstrate customer service and team orientation, including proactively helping people and responding appropriately to patient reactions.
Use verbal and written communication effectively and practice active listening.
Use mathematical reasoning for prescription calculations, including quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the role, including standing or remaining upright for extended periods; mobility; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, and stooping; close visual acuity; and occasional lifting or exertion of up to 20 pounds and frequent lifting or exertion of up to 10 pounds.
Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

One or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability and willingness to become immunization certified once state requirements are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and other Microsoft Suite tools.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, where allowed and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
Where supporting immunizations, educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, report adverse events as required, and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.