Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Martinsburg, WV

10d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives foreign pharmacy graduates who have passed the FPGEE and TOEFL the opportunity to complete required US internship hours and apply their pharmacy education in retail practice. Under a preceptor’s direction, interns follow a mixed-modality learning plan, participate in pharmacy practice and patient care, build business acumen, and develop leadership skills. The internship must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the internship hours are finished. Interns assist pharmacy teams with safe, accurate, and timely prescription fulfillment and caring patient service. They learn pharmacy workflows, company procedures, and applicable legal and professional standards while developing their clinical, technical, communication, and leadership skills. Where permitted by law and supported by training and certification, interns may provide additional patient care services, including immunizations, point-of-care testing, and offsite clinic support. The position requires flexibility to work at other stores in the market as needed.

Requirements

Be a graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
Hold FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete required internship hours within 18 months or obtain licensure as prescribed results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Demonstrate attention and focus, including the ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Use verbal and written communication effectively and practice active listening with patients and colleagues.
Use mathematical reasoning for prescription-related calculations, such as tablets to dispense, days’ supply, and bottle quantities.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the physical demands of the position, including extended periods of standing and mobility; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, and stooping; close visual work; and occasional lifting or exertion of up to 20 pounds.
Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability and willingness to become immunization certified and provide patient immunizations once state requirements are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-through, and drop-off to support safe and accurate prescription fulfillment.
Provide empathetic, personalized patient service at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Under the direct supervision of a licensed pharmacist and when appropriate, offer counseling, field medical questions, and obtain information about patients’ medical histories.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulations.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to develop clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Provide additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
Where permissible, complete required licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, report adverse events as required, and collect and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a supervisor or manager.