Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Greenwood, IN

13d

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate who has passed the FPGEE and TOEFL and is eligible to complete required U.S. internship hours. The intern follows a mixed-modality learning plan and curated learning experience to build on pharmacy education and develop knowledge, skills, and abilities in patient care, practice management, leadership, and education. The internship must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the required U.S. internship hours are finished. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and provides patient care. Duties include customer service, prescription processing and pharmacy operations, regulatory compliance, inventory and workflow management, and support for patient care programs. The role excludes final prescription verification. Counseling and other pharmacist duties are performed only as permitted by law and under the direct supervision of a licensed pharmacist. The intern also supports pharmacy leadership by coordinating and developing Pharmacy Support Staff, contributing to scheduling and store operations, completing required training, and helping maintain a clean, organized, professional pharmacy department. The role requires regular and predictable attendance, including nights and weekends, and the ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Successful completion of the FPGEE and TOEFL before eligibility to apply for the role.
Required high school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing U.S. internship hours.
Complete required U.S. internship hours within 18 months; failure to meet the internship or licensure requirements results in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete additional tasks as directed by a supervisor or manager.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly to move objects, including overhead lifting.
Prior related work experience: 0–3 years required.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Prior related work experience of 3–5 years preferred.
After state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Greet customers courteously and professionally in the store and at the drive-through; assist pharmacy and front-store customers with questions and concerns.
Answer telephone calls with a warm, friendly greeting and seek help or collaborate with others to resolve customer issues and improve satisfaction.
Perform approved register transactions, including cash, check, and charge transactions, and bag merchandise after sales.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws and policies.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures; meet state and federal licensure requirements within the required timeframe.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms; perform prescription pickup procedures in accordance with CVS policies.
Access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment in accordance with inventory management procedures and applicable reports; assist with putting away drug orders, except CII drugs, as permitted by law.
Provide additional health care services when allowed by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; offer counseling and direct customers to the pharmacist when needed.
Refer medical questions appropriately and interact with healthcare professionals to support optimal care; when applicable, obtain relevant medical history to support appropriate advice.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Support a clean, organized, and professional pharmacy department in accordance with CVS standards.
Support scheduling based on business needs and workflow; coordinate or implement training and development for Pharmacy Support Staff.
Recognize colleagues and celebrate success; complete all required training programs.
Support pharmacy leadership in motivating and developing Pharmacy Support Staff, balancing assignments to use colleagues’ strengths and address development needs.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help lead the team toward specified goals.
Adapt to change, collaborate with others, align colleagues around the organization’s purpose, and contribute to a team culture of care, energy, enthusiasm, and pride.
Apply acquired knowledge to promote healthy outcomes and differentiate CVS from competitors.
Complete required U.S. internship hours within 18 months and obtain pharmacist licensure within 120 days after completing those hours.