Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•McKinleyville, CA

15d•Onsite

About The Position

CVS Health’s International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US-accredited school who has passed the FPGEE and TOEFL and is eligible to apply for US internship hours. Under the direct supervision of a licensed pharmacist, the intern completes a mixed-modality learning plan and required US internship hours, developing skills in patient care, practice management, leadership, and education. The internship must be completed within 18 months, and the intern is expected to complete required pharmacist licensure exams and processes within 120 days after completing the internship hours. The intern contributes to a safe and effective retail pharmacy environment by supporting patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. The role also supports patient care programs, pharmacy operations, customer service, team development, and pharmacy leadership.

Requirements

Foreign graduate from a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing US internship hours.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
Typically requires 0 to 3 years of related work experience.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Typically 3 to 5 years of related work experience.
Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, answer questions and telephone calls, and help resolve customer concerns.
Protect patient and customer confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, labeling prescriptions, and completing related workflow tasks.
Resolve third-party claim rejections, complete manual claim forms, and perform prescription pick-up procedures according to CVS policies.
Use the workstation to access, enter, and retrieve information needed for pharmacy operations.
Follow inventory procedures, maintain in-stock levels, and assist with putting away drug orders as permitted by law.
Provide additional health care services as allowed by state regulations, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring; offer counseling and direct customers to the pharmacist when appropriate.
Communicate and collaborate with healthcare professionals and, when appropriate, obtain medical-history information to support care.
Support pharmacy leadership by coordinating training and development for Pharmacy Support Staff, assisting with scheduling, and participating in operational meetings.
Maintain a clean, organized, and professional pharmacy department according to CVS standards.
Recognize colleagues and celebrate successes, complete required training, and communicate with field management and corporate teams as needed.
Adapt to changing needs, identify business opportunities and solutions, and help the pharmacy team achieve specified goals.
Complete required US internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days of completing those hours.