Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Reston, VA

10d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives foreign pharmacy graduates who have passed the FPGEE and TOEFL the opportunity to complete required US internship hours and apply their pharmacy education in retail practice. Under the direction of a preceptor, participants follow a mixed-modality learning plan, gain experience in pharmacy practice and patient care, develop business and leadership skills, and prepare for a Pharmacist role. The internship must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the required internship hours are finished. In CVS retail pharmacies, the intern supports safe and effective pharmacy operations, prescription fulfillment, patient service, inventory activities, and teamwork while learning to follow standard operating procedures and applicable laws and professional standards. Where permitted and after completing applicable state requirements and training, interns may also support vaccine preparation and administration and related patient education and documentation.

Requirements

Graduate from a non-US-accredited college or school of pharmacy before beginning CVS’s US Non-Accredited Foreign Graduate Training Program.
Hold FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete the required hours within 18 months or obtain licensure as prescribed results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Demonstrate regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
Demonstrate customer-service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
Use verbal and written communication effectively with patients and colleagues, including active listening and accurately conveying detailed spoken instructions.
Use mathematical reasoning for prescription calculations, including quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate response.
Meet the physical demands of the role, including prolonged standing and mobility; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustment, stooping, and close visual work. The position may require occasionally lifting or exerting up to 20 pounds, frequently up to 10 pounds, and consistently moving objects with negligible force.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Help ensure prescriptions are filled promptly, safely, and accurately and that pharmacy operations run smoothly.
Provide caring, empathetic service to patients in person, at pick-up and drive-thru, and over the phone; offer available immunizations and other services and resolve or escalate patient concerns.
When appropriate and under the direct supervision of a licensed pharmacist, offer counseling, respond to medical questions, and gather information about patients’ medical histories.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
Support pharmacy colleagues through in-the-moment coaching, training, and mentoring and share best practices.
Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Build clinical and technical knowledge, seek feedback, contribute to a high-performing team, and support a safe, inclusive, and engaging workplace.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Provide additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
Meet regular and predictable attendance expectations, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.