Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Martinsville, IN

7d•$30 - $42

About The Position

The International Pharmacy Intern role is for a Non-US Accredited Foreign Graduate who has passed the FPGEE and TOEFL and is eligible to complete required U.S. internship hours. The intern follows a mixed-modality learning plan and applies pharmacy knowledge and skills while developing capabilities in patient care, practice management, leadership, and education. The required internship must be completed within 18 months, and the intern is expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing the internship hours. Failure to complete the internship within 18 months or obtain pharmacist licensure within the prescribed timeframe results in removal from the role and separation of employment. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and delivers patient care. The work covers patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. The intern also supports patient care programs, pharmacy operations, the development of pharmacy support staff, and the achievement of pharmacy goals. When state regulations and individual certification allow, duties may include point-of-care or swab-and-send testing and immunization preparation or delivery. The position includes customer service at the pharmacy counter and drive-through, prescription processing and pickup, inventory and workflow tasks, support for the supervising pharmacist, and counseling-related interactions under the pharmacist’s direct supervision. It also includes leadership and training support, participation in operational meetings, and maintaining a clean, organized, professional pharmacy department. The position requires regular and predictable attendance, including nights and weekends, and the ability to lift and exert specified amounts of force.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Successful completion of the FPGEE and TOEFL before eligibility to apply for the role.
High school diploma or GED.
Doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Complete required U.S. internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days after completing the internship hours.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete additional tasks as directed by a supervisor or manager and complete required training and licensure within guidelines.
Ability to lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. frequently, and a negligible amount regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience is preferred.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, expectation to immunize as an essential pharmacist function.

Responsibilities

Greet customers courteously and professionally in-store and at the drive-through; answer questions and concerns, respond to telephone calls, and seek help or solutions to maximize customer satisfaction.
Perform approved register transactions, bag merchandise, and create personalized customer interactions.
Protect customer and patient confidentiality in accordance with HIPAA and company standards; comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Meet state and federal licensure requirements within the required timeframe.
Follow CVS pharmacy workflow and standards, and process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms; perform prescription pickup procedures according to policy.
Access, input, and retrieve information using the workstation.
Maintain inventory and replenishment using appropriate reports and policies; assist with putting away drug orders, except CII drugs, as permitted by law.
Provide additional health care services as permitted by state regulation, individual certification, and pharmacy leadership direction, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
Under direct pharmacist supervision, offer counseling and refer customers to the pharmacist when needed; field appropriate medical questions and interact with healthcare professionals to support optimal care.
When applicable, obtain customer medical history information to support appropriate medical advice, and practice and develop pharmacist duties according to law.
Communicate with field management and corporate as needed and participate in required store operational meetings.
Help maintain a clean, organized, and professional pharmacy department; support scheduling according to business needs and workflow.
Coordinate or implement training and development for pharmacy support staff, recognize others, celebrate success, and complete required training programs.
Support the pharmacy manager in motivating, inspiring, and developing pharmacy support staff, balancing assignments to use strengths and address development needs.
Identify business opportunities and solutions, help implement them, and lead the team toward specified goals and improved performance.
Adapt plans to changes in a dynamic community healthcare setting; collaborate with others and align colleagues around the organization’s purpose.
Promote a team culture of caring, energy, enthusiasm, and pride, and apply acquired knowledge to help drive healthy outcomes.