Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Springfield, MO

5d•Onsite

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate completing required US pharmacy internship hours under the direct supervision of a licensed pharmacist. The role uses a mixed-modality learning plan and a curated learning experience to build on the graduate’s pharmacy education and develop knowledge, skills, and abilities across patient care, practice management, leadership, and education. Interns must successfully complete their internship within 18 months and are expected to complete required pharmacist licensure exams and processes within 120 days after completing their US internship hours. The position supports a safe, effective retail pharmacy environment and provides customer and patient care while following CVS policies, applicable laws, and state regulations. Duties include customer service, prescription processing, pharmacy operations, inventory and workflow support, assistance with patient care programs, and collaboration with pharmacists and other healthcare professionals. The intern may perform counseling-related tasks only under the direct supervision of a licensed pharmacist and may provide additional healthcare services as permitted by state regulation, certifications, and pharmacy leadership.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
Successfully complete required US internship hours within 18 months; failure to meet the internship or licensure requirements results in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Ability to meet regular and predictable attendance requirements, including nights and weekends.

Nice To Haves

Eligibility to immunize.
Three to five years of prior related work experience is preferred.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-thru, answer questions and telephone calls, and help resolve concerns.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Follow federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, labeling prescriptions, and completing related workflow tasks; final prescription verification is excluded.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures.
Access, enter, and retrieve information using pharmacy workstations.
Support inventory management, replenishment, and putting away drug orders as permitted by law, excluding CII orders.
Provide additional healthcare services, such as point-of-care or swab-and-send testing and immunization preparation or delivery, as allowed by state regulations, certifications, and pharmacy leadership.
Support the supervising pharmacist in dispensing, prescription review, and compliance monitoring.
Offer counseling and refer customers to a pharmacist when appropriate; handle medical questions when appropriate and communicate with healthcare professionals to support patient care.
Support the pharmacy manager in motivating, developing, scheduling, and coordinating training for Pharmacy Support Staff.
Participate in required store operational meetings and training programs.
Help maintain a clean, organized, professional pharmacy department and recognize colleagues and celebrate successes.
Identify business opportunities and solutions, support pharmacy goals, and adapt plans to changing community healthcare needs.
Maintain regular and predictable attendance, including nights and weekends, and complete additional tasks as directed by a supervisor or manager.