Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Fort Worth, TX

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US-accredited school who has passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and delivers patient care while completing a mixed-modality learning plan. The internship must be completed within 18 months. The colleague is expected to complete required pharmacist licensure exams and processes within 120 days after finishing US internship hours. The role includes patient safety, pharmacy professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. The intern supports patient care programs, pharmacy operations, the pharmacy manager and support staff, and the delivery of health services permitted by state regulation and individual certification. Duties may include prescription processing, customer service, inventory tasks, counseling customers under a pharmacist’s direct supervision, and—once state requirements are met—immunization-related services. The position requires an active Pharmacy Intern license in the state where the district is located, and pharmacist licensure in the state where the position is based within 120 days after completion of US intern hours. Failure to complete internship hours within 18 months or to obtain licensure as prescribed results in removal from the role and separation of employment. This is a full-time role with a stated pay range of $30.00–$42.00. Eligible colleagues receive a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Foreign graduate from a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
High school diploma or GED and a PharmD or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours.
Complete required US internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete tasks assigned by a supervisor or manager and required training and licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Typical prior related work experience requirement: 0 to 3 years.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Prior related work experience of 3 to 5 years.
Once state regulations are met, willingness and ability to immunize, described as an essential pharmacist function.

Responsibilities

Complete a curated, mixed-modality learning plan and required US internship hours within 18 months.
Work under the direct supervision of a licensed pharmacist to support a safe and effective retail pharmacy environment.
Support patient safety, pharmacy professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification.
Adopt and manage patient care programs and help patients and customers achieve healthy outcomes.
Greet and assist pharmacy and front-store customers, answer questions and telephone calls, and seek solutions to improve customer satisfaction.
Perform approved register transactions and create personalized, courteous customer experiences.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable law.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling containers, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures according to policy.
Access, enter, and retrieve information using the pharmacy workstation.
Maintain inventory and replenishment, follow inventory procedures, and assist with putting away drug orders except CII orders, as permitted by law.
Deliver additional health care services permitted by state regulation, certification, and pharmacy leadership, which may include point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
Offer counseling and refer customers to the pharmacist when necessary; field appropriate medical questions and communicate with healthcare professionals.
When applicable, solicit relevant medical history to support appropriate medical advice.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling according to business needs and workflow.
Coordinate or implement training and development for pharmacy support staff, recognize colleagues, and celebrate success.
Complete all required training programs and obtain required licensure within applicable guidelines.
Support the pharmacy manager in motivating, developing, and assigning work to pharmacy support staff.
Identify business opportunities and solutions, help implement them, and work with the team toward specified goals.
Adapt to change, collaborate with colleagues, and contribute to a team culture that promotes caring, energy, enthusiasm, and pride.