Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Hampton, VA

5d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate training program provides eligible foreign pharmacy graduates with practical experience and training toward a Pharmacist role. After passing the FPGEE and TOEFL, participants complete required US internship hours and apply their pharmacy-school learning in real-world practice. Under the direction of a preceptor, interns follow a mixed-modality learning plan, complete hands-on training and Key Learning Experiences, and learn about pharmacy practice, patient care, business operations, and leadership. The internship must be completed within 18 months, and candidates must complete the required pharmacist licensure exams and processes within 120 days after completing their US internship hours. In CVS Retail pharmacies, the intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. The role involves learning and following standard operating procedures, pharmacy workflows, relevant laws and professional standards, and practices that protect patient safety and privacy. Interns develop clinical, technical, business, and leadership skills while contributing to a safe, inclusive, and engaging team environment. Where permitted by law and supported by required training and certification, they may provide additional patient care services, including immunizations and point-of-care testing.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Pharmacist licensure in the state where the position is based within 120 days of completing US internship hours; failure to meet the internship or licensure requirements will result in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to maintain attention and focus, concentrate on tasks, and pivot between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Customer-service and team-orientation skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Verbal and written communication skills and active listening skills for interacting with patients and colleagues.
Ability to use mathematics to calculate quantities such as tablets to dispense, days’ supply, and required bottles.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to meet the role’s physical demands, including standing upright for extended periods, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
Ability to convey detailed spoken instructions accurately and receive detailed information orally.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
Ability to work at the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide caring patient service by showing empathy, creating personalized interactions, offering available services, and resolving or escalating patient problems.
Offer counseling, answer medical questions, and collect patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing pharmacy team.
Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning controlled substances, recordkeeping, patient privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permitted, complete additional licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients and refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events, and collect, track, and document patient information.
Complete the required US internship hours within 18 months and obtain pharmacist licensure in the state of employment within 120 days after completing those hours.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform physical and communication tasks required for pharmacy operations, including handling and scanning items, accurately checking prescription information and labels, and conveying and receiving detailed information.