Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Rahway, NJ

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US-accredited school who has successfully passed the FPGEE and TOEFL and is eligible to complete required US internship hours. The intern completes a mixed-modality learning plan and curated learning experience to build on their pharmacy education and develop knowledge and skills in patient care, practice management, leadership, and education. The required internship must be completed within 18 months, and the intern is expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing US internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and provides patient care, customer service, pharmacy operations, inventory and workflow support, and assistance with regulatory and quality requirements. The role excludes final prescription verification. Interns are also expected to complete required training and obtain pharmacist licensure in the state where the position is based within the specified timeframe.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Active Pharmacy Intern license in the state where the district is located.
Pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
Complete the required US internship hours within 18 months and meet pharmacist licensure requirements; failure to do so results in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Typically required education includes a high school diploma or GED and a PharmD or equivalent pharmacist degree from a non-US-accredited school of pharmacy.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Three to five years of prior related work experience is preferred.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, answer questions and telephone calls, and seek solutions that improve customer satisfaction.
Protect patient confidentiality and comply with HIPAA, federal and state laws and regulations, and CVS policies and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, preparing and labeling prescriptions, and completing prescription pick-up procedures.
Resolve third-party rejections and complete manual claim forms.
Access, input, and retrieve information using the pharmacy workstation.
Maintain inventory and replenishment according to pharmacy policies and reports, and assist with putting away drug orders as permitted by law.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring, excluding final prescription verification.
Offer counseling and refer customers to the pharmacist when needed; handle medical questions when appropriate and communicate with healthcare professionals to support patient care.
Provide additional healthcare services when allowed by state regulation, certification, and pharmacy leadership, including point-of-care testing, swab-and-send testing, and immunization preparation or delivery.
Support the pharmacy manager in motivating and developing pharmacy support staff, coordinating training, and balancing assignments.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team achieve specified goals.
Participate in required store operational meetings and communicate with field management and corporate as needed.
Help maintain a clean, organized, and professional pharmacy department and support scheduling activities based on business needs and workflow.
Complete required training programs and other tasks assigned by a supervisor or manager.
Engage with customers to create personalized experiences and support patient care programs.