Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Cary, NC

5d•Onsite

About The Position

The International Pharmacy Intern role at CVS Health is designed for foreign pharmacy graduates from non-US-accredited pharmacy schools who have passed the FPGEE and TOEFL and are completing required US internship hours in preparation for pharmacist licensure. Under the direction of a preceptor, interns complete a mixed-modality learning plan, hands-on training, Key Learning Experiences, and time with district leaders to develop pharmacy practice, patient-care, business, and leadership skills. Interns must complete their internship within 18 months and are expected to complete the required pharmacist licensure exams and processes within 120 days after finishing their US internship hours. Interns assist the pharmacy team with smooth operations and prompt, safe, accurate prescription fulfillment while providing caring service. They learn to follow standard operating procedures and pharmacy workflows, communicate effectively, contribute to a safe and inclusive culture, and develop their clinical and technical knowledge. Depending on applicable laws and training, responsibilities may also include supporting immunizations and other patient health care services.

Requirements

Graduate from a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US internship hours.
Complete required US internship hours within 18 months; failure to meet the internship or pharmacist licensure requirements will result in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Customer service, team orientation, active listening, and verbal and written communication skills.
Ability to use mathematics for prescription-related calculations, such as quantities to dispense and days’ supply.
Ability to identify challenging interactions and choose an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; and adjust machines precisely.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small items.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to communicate spoken instructions accurately and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations for safe and accurate prescription fulfillment.
Support positive patient experiences by showing empathy and genuine care, providing personalized service, and resolving or escalating patient problems.
Offer counseling, respond to medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and privacy.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where permitted and supported by required training and certification.
Where permissible and after completing required training and licensure requirements, support vaccine preparation and administration as a Technician Immunizer.
Educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, report adverse events as required, and collect and document applicable patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Perform required physical and communication tasks, including prescription accuracy checks, dispensing calculations, patient and colleague interactions, and moving or handling items.