Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Jeffersonville, IN

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-U.S.-accredited school who has passed the FPGEE and TOEFL and is eligible to complete required U.S. internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe, effective retail pharmacy environment and provides patient care while developing pharmacy knowledge and skills through a mixed-modality learning plan. The required internship must be completed within 18 months. After completing the required U.S. internship hours, the intern is expected to complete and pass required pharmacist licensure exams and processes within 120 days. The role includes patient safety, professional pharmacy practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. Duties include assisting customers, processing prescriptions, supporting the supervising pharmacist, and contributing to patient-care programs. The intern also supports pharmacy operations and staff development, while providing counseling only under the direct supervision of a licensed pharmacist. Once state regulations are met, immunization is expected as an essential pharmacist function. The position requires an active Pharmacy Intern license in the state where the district is located, a foreign pharmacy degree from a non-U.S.-accredited school, and pharmacist licensure in the position’s state within 120 days after completing U.S. internship hours. Failure to meet the internship or licensure timelines results in removal from the role and separation of employment. The typical pay range is $30.00–$42.00. This full-time role is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

Foreign graduate from a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
High school diploma or GED.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing required U.S. internship hours.
Complete required U.S. internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete additional tasks as directed by a supervisor or manager and complete required training and licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior related work experience (preferred range).
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Greet customers courteously and professionally in-store and at the drive-through; respond to questions and concerns and answer telephone calls with a friendly greeting.
Seek assistance and collaborate with others to resolve customer issues and improve customer satisfaction and experiences.
Perform approved register transactions, including cash, check, and charge transactions, and bag merchandise after sales.
Protect patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling containers, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms.
Perform prescription pickup procedures in accordance with CVS policies and procedures.
Access, enter, and retrieve necessary information using the workstation.
Maintain inventory and replenishment according to inventory management policies and reports; assist with putting away drug orders, except CII drugs, as permitted by law.
Deliver additional health care services as allowed by state regulation, individual certification, and pharmacy leadership direction, such as point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing drugs, reviewing prescriptions, and monitoring compliance.
Offer counseling under the direct supervision of a licensed pharmacist and refer customers to the pharmacist when appropriate.
Handle medical questions when appropriate, communicate with health care professionals, and, when applicable, obtain customer medical-history information to support appropriate advice.
Communicate with field management and corporate teams as needed and participate in required store operations meetings.
Help maintain a clean, organized, professional pharmacy department according to CVS standards.
Support scheduling based on business needs and workflow; coordinate or implement training and development for Pharmacy Support Staff.
Recognize colleagues and celebrate successes; complete all required training programs.
Support the pharmacy manager in motivating, inspiring, and developing Pharmacy Support Staff.
Identify business opportunities and solutions to improve pharmacy growth and performance, and work with the team toward specified goals.
Adapt to change, collaborate with others, facilitate a caring and enthusiastic team culture, and seek ways to improve outcomes.