Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Decatur, IL

7d•$30 - $42

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate who has passed the FPGEE and TOEFL and is completing required US internship hours under the direct supervision of a licensed Pharmacist. The role uses a mixed-modality learning plan and builds on the graduate’s pharmacy education and skills. The internship must be completed within 18 months, and the intern is expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing the required US internship hours. The intern supports safe and effective retail pharmacy operations and exceptional patient care, including patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory, and workflow management. The role does not include final prescription verification. The intern also supports patient care programs and develops skills in patient care, practice management, leadership, and education. Work is performed under pharmacist supervision and includes customer service, prescription processing, inventory and workflow tasks, support for dispensing and prescription review, and counseling-related activities as permitted under supervision and applicable law. The position also supports pharmacy leadership, staff training and development, store operations, and a clean, organized pharmacy environment.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Successful completion of the FPGEE and TOEFL before eligibility to apply for the role.
High school diploma or GED.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Required related work experience: 0 to 3 years.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete the required internship within 18 months or obtain licensure as prescribed results in removal from the role and separation of employment.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
3 to 5 years of preferred related work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, expected to immunize as an essential pharmacist function.

Responsibilities

Provide courteous customer service in-store, at the drive-through, and by telephone; respond to pharmacy and front-store questions and concerns, seek assistance when needed, and help make customer experiences easier.
Perform approved register transactions, including cash, check, and charge transactions, and bag merchandise after sales.
Protect customer and patient confidentiality in accordance with HIPAA and company standards, and comply with applicable federal and state laws, regulations, CVS policies, and standard operating procedures.
Meet state and federal licensure requirements within the required timeframe.
Follow CVS pharmacy workflow and operational standards; process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms; perform prescription pick-up procedures in accordance with CVS policies.
Access, enter, and retrieve information using the workstation.
Maintain inventory levels and replenishment in accordance with inventory management policies and reports; assist with putting away drug orders, except CII drugs, as permitted by law.
Deliver additional healthcare services as permitted by state regulation, individual certification, and pharmacy leadership direction, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing drugs, reviewing prescriptions, and monitoring compliance; do not perform final prescription verification.
Under the direct supervision of a licensed pharmacist, offer counseling and refer customers to the pharmacist when appropriate, field medical questions when appropriate, communicate with healthcare professionals, and solicit medical history when applicable to support appropriate advice.
Practice and develop pharmacist duties according to law.
Support the Pharmacy Manager in motivating, inspiring, and developing Pharmacy Support Staff by assigning work to use colleagues’ strengths and address development needs.
Identify business opportunities and solutions to improve pharmacy growth and performance, and lead the team toward specified goals.
Adapt plans to changes in a dynamic community healthcare setting; collaborate with others and seek improved outcomes.
Promote a team culture characterized by caring, energy, enthusiasm, and pride; recognize others and celebrate success.
Communicate with Field Management and Corporate as needed, and participate in required store operational meetings.
Help maintain a clean, organized, and professional pharmacy department in accordance with CVS standards.
Support scheduling activities based on business needs and the workflow model; coordinate or implement training and development for Pharmacy Support Staff.
Complete all required training programs and other tasks directed by a supervisor or manager.
Attend regularly and predictably, including nights and weekends.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing US intern hours; complete required US intern hours within 18 months.