Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Fayetteville, NC

About The Position

CVS Health’s US Non-Accredited Foreign Graduates support pharmacy teams while completing required US internship hours and developing the knowledge and skills needed to pursue a Pharmacist role. After passing the FPGEE and TOEFL, eligible graduates participate in a mixed-modality learning plan under the direction of a preceptor, using hands-on experience, training roadmaps, Key Learning Experiences, and time with district leaders to learn pharmacy practice, patient care, business operations, and leadership. Interns must complete their internship within 18 months and are expected to complete required Pharmacist licensure exams and processes within 120 days after finishing their internship hours. In the pharmacy, the intern helps ensure smooth operations and prompt, safe, accurate prescription fulfillment while providing caring service to patients. The role follows company Standard Operating Procedures, pharmacy workflow practices, applicable laws and professional standards, and policies protecting patient safety, privacy, and security. The intern contributes to a safe, inclusive, and engaging team culture and remains flexible to scheduling and business needs, including travel to other stores in the market when needed. Where permitted by law and supported by required training and certification, the intern may assist with immunizations, point-of-care testing, and offsite clinics. Where state regulations allow, the intern may pursue Technician Immunizer status and support vaccine preparation and administration under applicable requirements.

Requirements

Graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing US internship hours; failure to complete internship hours within 18 months or obtain licensure as prescribed will result in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Pass the FPGEE and TOEFL before becoming eligible to complete required US internship hours.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to sustain attention, concentrate on tasks, and pivot quickly between tasks to meet patient and business needs.
Ability to verify prescription information and label accuracy.
Friendly, helpful customer service and team orientation, including recognizing and responding appropriately to patients’ reactions.
Verbal and written communication skills, active listening, and ability to convey and receive detailed information accurately.
Mathematical reasoning sufficient to calculate quantities such as tablets to dispense, days’ supply, and full or partial bottles needed.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; and stoop and bend to move items between low and high positions.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Ability to accurately express and exchange ideas verbally and receive detailed information through oral communication.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; once state requirements are met, graduates should strive to provide patient immunizations as an essential pharmacist function.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company Standard Operating Procedures at each workstation to help pharmacists and technicians manage and improve patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer to counsel, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to stores in the market to work shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where permitted by law and supported by required training and certification.
Where permitted, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
Perform assigned additional tasks as directed by a Supervisor or Manager.