International Admission Coordinator, Bilingual (Spanish)

Emerson College•Boston, MA

1d•$47,550 - $56,950

About The Position

The International Admission Coordinator supports Emerson College’s worldwide recruitment network of in-country representatives, education agents, and school counselors, serving as a link between external partners and the college’s internal admission processes and services. The position primarily works through partners rather than directly with prospective students, keeping representatives and agents informed about applicant progress and providing the reports, information, and follow-up they need. The role focuses mainly on Latin America and other Spanish-speaking markets and has no recruitment travel responsibilities. It includes organizing and hosting international visiting families and familiarization tours for representatives and agents, and contributes directly to international enrollment and revenue goals. The coordinator guides international applicants through the enrollment process, from inquiry and application through document verification, admission, deposit, Form I-20, and visa preparation. The position communicates professionally in English and Spanish, supports partners with accurate program and application information, gathers and organizes materials for admission decisions, maintains applicant records, and contributes to market and funnel reporting. It also coordinates with designated school officials and the Office of International Student Services (OISS) on admitted-student handoffs and participates in virtual sessions, network meetings, and other projects as needed.

Requirements

Bachelor’s degree or equivalent experience.
Professional proficiency in written and spoken English and Spanish.
1–3 years of professional experience in international admission, international education, enrollment services, college admissions, partner or agent liaison work, or another service-oriented office working with people across cultures.
Willingness and ability to learn U.S. international student processes, including Form I-20 and the student visa process.
Ability to communicate effectively online using video conferencing, direct-message platforms, and email, while accounting for local preferences and limitations.
Excellent written communication skills, including clear, courteous, concise status reports and follow-up for readers whose first language is not English.
Exceptional accuracy and attention to detail.
Ability to apply established rules and criteria consistently and refer exceptions or questions to appropriate colleagues.
Strong interpersonal skills and ability to build trust with external partners and internal colleagues.
Cultural awareness and sensitivity to differing expectations, communication styles, and regional contexts.
Self-direction, strong organization and follow-through, and ability to track multiple applicants and open items simultaneously.
Good computer skills and ability to learn software and reporting tools.
Ability to plan and coordinate schedules, visits, and events.
Flexibility to hold virtual meetings outside standard hours to accommodate time zones.
Ability to perform continuous oral and written communication; read computer screens, detect color-coding, and read fine print; move around the work area as needed; and occasionally lift up to 10 pounds, reach, and stoop.

Nice To Haves

Experience living, studying, or working in more than one country or culture.
Working knowledge of Portuguese.
Prior familiarity with Form I-20 and the student visa process.
Knowledge of Emerson College programs and services.

Responsibilities

Serve as the day-to-day liaison between Emerson’s international recruitment network and internal offices and services, including undergraduate admission and the Office of International Student Services.
Monitor international applicants through each stage of admission and enrollment, identify missing items and bottlenecks, and follow up through the partner network.
Prepare and send regular applicant-status reports and timely updates to representatives and agents.
Provide partners with accurate, current information about Emerson programs, application requirements, deadlines, credit recognition, and processes, and help create clear guidance for local audiences.
Communicate in written and spoken Spanish with representatives, agents, and partner schools; prepare or review Spanish-language messages, materials, and documents as needed.
Gather, verify, and organize information needed for admission decisions, apply established rules and criteria, and prepare full-admission recommendations for review and decision.
Coordinate admitted-student handoffs with designated school officials and OISS for Form I-20 issuance; explain I-20 and visa steps and timelines to partners and refer immigration questions to designated school officials.
Maintain accurate applicant records, including correct representative or agent attribution, and contribute data and observations to funnel and market reporting.
Organize and facilitate on-campus visits for international families and familiarization tours for representatives and agents.
Participate in virtual information sessions, webinars, and network meetings as required.
Participate in projects and perform other duties as assigned.