Bilingual Sales Coordinator (Spanish)

Sherwin-Williams•Salem, OR
•Onsite

About The Position

The Bilingual Sales Coordinator works closely with commercial paint customers to understand their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role includes resolving customer concerns, maintaining customer satisfaction, staying current on product features, and upholding product quality and store presentation standards. This is a part-time position at Store #721464, 4759 Lancaster DR NE, Salem, OR 97305, paying $17.00 per hour. The role involves customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future sponsorship for employment work visa status.
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

  • Valid, unrestricted driver's license.
  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Build productive, trust-based relationships with wholesale customers.
  • Process sales transactions accurately and in accordance with policies and procedures.
  • Follow and achieve monthly, quarterly, and yearly sales goals.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products to customer specifications as needed.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist in making deliveries as needed.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Remain knowledgeable about products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.

Benefits

  • The company describes a range of benefits intended to support health and well-being, career development, connection, retirement, health care, and daily commuting; eligibility and specific offerings are provided through the company benefits website.
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