Bilingual Sales Coordinator (Spanish)

Sherwin-Williams•New York, NY

9d•Onsite

About The Position

The Bilingual Sales Coordinator works with commercial paint customers to understand their needs, answer questions about Sherwin-Williams products, and recommend suitable products and services. The role focuses on delivering excellent sales service, resolving customer concerns promptly, and maintaining customer satisfaction. The coordinator stays informed about product features and helps maintain product quality and the store’s visual standards. The role is based at Sherwin-Williams Store #728022, 27-20 Skillman Avenue, Long Island City, NY 11101. Duties include customer interaction and handling cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. A criminal-history review is required for this position. The position is eligible for health and other benefits, including medical, dental, and vision coverage; flexible spending accounts; disability coverage; security, retirement, and savings benefits; and time-away benefits such as personal leave, paid parental leave, medical leave, vacation, and holidays.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without current or future sponsorship for employment visa status.
Must be able to read, write, comprehend, and communicate in English.
Must be able to read, write, comprehend, and communicate in Spanish.
Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

Valid, unrestricted driver’s license.
High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
Build productive, trust-based relationships with wholesale customers.
Process sales transactions accurately and in accordance with policies and procedures.
Follow and achieve monthly, quarterly, and yearly sales goals.
Maintain precise work-order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products to customer specifications as needed.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist with deliveries as needed.
Maintain assigned areas in an in-stock and presentable condition.
Remain knowledgeable about products offered and discuss available options.
Comply with inventory-control procedures.
Suggest ways to improve sales.