Bilingual Sales Coordinator (Spanish)

Sherwin-Williams•Newburgh, NY
•Onsite

About The Position

The Bilingual Sales Coordinator works closely with commercial paint customers to identify their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role focuses on delivering excellent sales service, resolving customer concerns promptly, building productive relationships with wholesale customers, and maintaining knowledge of product features and options. It also involves maintaining the quality and visual standards of the store and products, processing sales, handling inventory and work orders, preparing products to customer specifications, and supporting store and delivery operations. The position is based at Store #721186, 1 Dalfanso Road, Newburgh, NY 12550. Duties may involve access to cash, payment methods, electronic equipment, personal information, merchandise, and contact with customers who may be minors; the company states a criminal-history review is necessary to protect its operations and the safety of customers, employees, and others.

Requirements

  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment without requiring employment-visa sponsorship now or in the future.
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

  • Valid, unrestricted driver's license.
  • High school diploma or GED.
  • At least one year of experience working in delivery, retail, or customer service.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Build productive trust relationships with wholesale customers.
  • Process sales transactions accurately and in accordance with policies and procedures.
  • Follow and achieve monthly, quarterly, and yearly sales goals.
  • Maintain precise work-order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products to customer specifications, as needed.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist in making deliveries, as needed.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Remain knowledgeable about products offered and discuss available options.
  • Comply with inventory-control procedures.
  • Suggest ways to improve sales.

Benefits

  • The company describes a range of benefits intended to support health and well-being, career development, connection, retirement, health care, overall well-being, and commuting. Specific benefit eligibility and offerings are available through the company's candidate benefits information.
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