Care Coordinator - Bilingual (Spanish)

Hartford Healthcare • Meriden, CT

2d

About The Position

Rushford Center, part of Hartford HealthCare, is seeking a bilingual Spanish Care Coordinator to support families with children who have complex behavioral, emotional, and mental health needs. The role uses a family-driven, strength-based, culturally competent, and community-based Wraparound approach to help families sustain care in their homes and communities according to their vision, goals, and needs.

The Care Coordinator partners with families and people they identify to develop care and safety plans, coordinates and facilitates family team meetings, completes assessments, and maintains ongoing contact and records. The position also helps families resolve barriers to accessing community services and contributes to local and statewide collaborative efforts and relevant training.

Requirements

• Bachelor's degree in a human service or related field, such as social work, child development, or psychology.
• One year of prior case management or human services experience.
• Bilingual in Spanish.
• Connecticut driver's license and car insurance.
• Must complete and pass a DCF and criminal background check.
• Excellent oral and written communication skills.
• Ability to work on a team and a variable work schedule.
• Must have own transportation.
• Maturity, flexibility, compassion, and ability to work well with people in crisis.
• Strong relationship-development skills and problem-solving techniques.
• Ability to focus on child-centered services, with the needs of the child and family guiding the types and mix of services provided.

Nice To Haves

• Experience as a care coordinator is preferred.

Responsibilities

• Engage, educate, and empower families using the Wraparound process and a culturally competent, strength-based, family-driven approach.
• Develop Plans of Care and Safety/Crisis Plans in partnership with families and other family-identified team members.
• Facilitate monthly Child and Family Team meetings to celebrate progress and transition families to sustainable care and supports.
• Complete required assessments with assigned families upon enrollment and disenrollment.
• Maintain weekly contact with families, up-to-date family records, and related communication with team members.
• Support the continued development of local Collaboratives by participating in local and statewide meetings.
• Attend and participate in WrapCT and relevant trainings.
• Provide supportive direction to help resolve problems related to accessing services needed to live successfully in the community.
• Provide uniform standards of care and conduct regardless of client characteristics protected or identified in the posting.
• Maintain the caseload specified by grant requirements.
• Follow confidentiality guidelines and mandated child abuse reporting requirements.
• Complete other related assigned tasks.

Benefits

• Medical and dental benefits.
• 401(k) plan with employer match.
• Generous paid time off accruing from date of hire, including seven paid holidays.
• Additional voluntary benefits and employee discount programs.
• Career development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level