Bilingual Sales Coordinator (Spanish)

Sherwin-Williams•Lafayette, LA
•Onsite

About The Position

The Bilingual Sales Coordinator works closely with commercial paint customers to identify their needs, answer questions about Sherwin-Williams products, recommend appropriate solutions, and resolve concerns to support customer satisfaction. The role also involves staying current on product features and maintaining the quality and visual standards of the products and store. The position is part-time at Store #703879, 2308 Concord Road, Lafayette, IN 47909, with a starting pay range of $14–$15 per hour. Duties involve customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Be at least 18 years of age.
  • Be legally authorized to work in the country of employment without now or future sponsorship for an employment work visa.
  • Be able to read, write, comprehend, and communicate in English.
  • Be able to read, write, comprehend, and communicate in Spanish.
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

  • Have a valid, unrestricted driver's license.
  • Have at least a high school diploma or GED.
  • Have at least one year of experience in delivery, retail, or customer service.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.

Responsibilities

  • Provide excellent sales service and support high levels of customer satisfaction.
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Build productive, trust-based relationships with wholesale customers.
  • Process sales transactions accurately and in accordance with policies and procedures.
  • Meet monthly, quarterly, and yearly sales goals.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products to customer specifications as needed.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist with deliveries as needed.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Remain knowledgeable about products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.
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