International Admission Coordinator, Bilingual (Mandarin)

Emerson College•Boston, MA

1d•$47,550 - $56,950

About The Position

The International Admission Coordinator supports Emerson College’s worldwide recruitment network of in-country representatives, education agents, and school counselors, primarily working with partners in Asia. Reporting to the Assistant Vice President for International Admission, the Coordinator serves as a link between external recruitment partners and the College’s admission processes and services, helping international applicants move through the enrollment process. The role primarily works through representatives and agents rather than directly with prospective students and families, providing partners with applicant updates, reports, information, and follow-up. Recruitment travel is not required, though the Coordinator helps organize and host visiting families and familiarization tours. The Coordinator monitors applicants from inquiry and application through document verification, admission, deposit, Form I-20, and visa preparation; gathers and organizes information for admission decisions; and prepares recommendations for review. The role maintains accurate applicant records and contributes to funnel and market reporting. It also coordinates with undergraduate admission, the Office of International Student Services, and designated school officials, and participates in virtual sessions, network meetings, and other projects. This is a regular position scheduled for 36.25 hours per week. Compensation is $47,550–$56,950 annually, commensurate with experience. Emerson offers benefits to eligible regular staff scheduled to work 20 or more hours per week.

Requirements

Bachelor’s degree or equivalent experience.
Professional proficiency in written and spoken English and simplified Chinese.
1–3 years of professional experience in international admission, international education, enrollment services, college admissions, partner or agent liaison work, or another service-oriented office working with people across cultures.
Willingness and ability to learn U.S. international student processes, including Form I-20 and the student visa process.
Ability to communicate effectively online using video conferencing, direct-message platforms, and email, with awareness of local preferences and limitations.
Excellent written communication skills, including clear, courteous, concise status reports and follow-up for readers whose first language is not English.
Exceptional accuracy and attention to detail.
Ability to apply established rules and criteria consistently and refer exceptions or questions to the appropriate colleague.
Strong interpersonal skills and ability to build trust with external partners and internal colleagues.
Cultural awareness and sensitivity to differing expectations, communication styles, and regional contexts.
Self-direction, strong organizational and follow-through skills, and ability to track many applicants and open items simultaneously.
Good computer skills and ability to learn software and reporting tools.
Ability to plan and coordinate schedules, visits, and events.
Flexibility to hold virtual meetings outside standard hours to accommodate time zones.

Nice To Haves

Experience living, studying, or working in more than one country or culture.
Working knowledge of Portuguese.
Prior familiarity with U.S. international student processes, including Form I-20 and the student visa process.
Knowledge of Emerson College programs and services.

Responsibilities

Serve as the day-to-day liaison between Emerson’s international recruitment network and internal offices and services, including undergraduate admission and the Office of International Student Services.
Monitor and guide international applicants through inquiry, application, document verification, admission, deposit, Form I-20, and visa preparation; identify missing items and bottlenecks and follow up through the recruitment network.
Prepare and send regular applicant status reports and timely updates to representatives and agents.
Provide representatives and agents with accurate information about Emerson programs, application requirements, deadlines, credit recognition, and processes, and help develop clear step-by-step guidance for local audiences.
Read and write in simplified Chinese with representatives, agents, and partner schools.
Gather, verify, and organize information needed for admission decisions, apply established rules and criteria, and prepare recommendations for full admission for review and decision.
Coordinate with designated school officials and the Office of International Student Services on admitted-student handoffs for Form I-20 issuance; explain I-20 and visa steps and timelines and refer immigration questions to designated officials.
Maintain accurate applicant records, including correct representative or agent attribution, and contribute data and observations to funnel and market reporting.
Organize and facilitate on-campus visits for international families and familiarization tours for representatives and agents.
Participate in virtual information sessions, webinars, and network meetings as required.
Participate in projects and perform other miscellaneous duties as assigned.