ADMISSION LEAD COORDINATOR

Apollo Behavioral Health Hospital•Baton Rouge, LA

7d•Onsite

About The Position

The Admission Lead Coordinator leads the Intake/Admissions function to support timely, compliant psychiatric admissions and sustained referral conversion. The role involves reviewing intake packets, conducting community assessments, collecting and reporting QAPI intake data, maintaining staff schedules and providing coverage when needed, and guiding intake staff through performance goals, coaching, and accountability. The coordinator partners with the administrator on recruiting, training, and onboarding intake team members; maintains relationships with statewide emergency rooms and community referral sources; and communicates admission needs with physicians and the Director of Nursing. The position supports an average paying daily census of 23 in a 24-bed facility. The typical day includes triaging new referrals, identifying missing information, prioritizing follow-ups, balancing facility and community work, maintaining documentation, capturing intake metrics, coordinating staffing coverage, monitoring individual targets, communicating with referral partners and internal stakeholders, and reviewing pipeline status and next-day priorities.

Requirements

2–3 years of psychiatric patient admissions experience preferred.
Proficiency in Microsoft Office.
Ability to work with minimal supervision.
Organized and self-disciplined.
Strong documentation and communication skills.

Nice To Haves

2–3 years of psychiatric patient admissions experience.

Responsibilities

Lead the Intake/Admissions function to support timely, compliant psychiatric admissions and referral conversion.
Review intake packets and conduct community assessments.
Collect and report QAPI intake data.
Maintain Intake staff schedules and provide shift coverage when needed.
Set performance goals, coach, and hold intake staff accountable.
Partner with the administrator to recruit, train, and onboard intake team members.
Maintain relationships with emergency rooms statewide and community referral sources to support the facility’s census goals.
Communicate admission needs with physicians and the Director of Nursing.
Triage referrals, identify missing information, and prioritize follow-ups.
Maintain current documentation and capture intake metrics.
Coordinate staffing coverage, remove workflow barriers, and monitor progress toward individual targets.
Provide updates to referral partners, answer clinical and administrative questions, and inform internal stakeholders about likely admissions.
Review pipeline status and establish next-day priorities.