Intern - Deposit Operations

Gulf Coast Bank & Trust•Gretna, LA

About The Position

This full-time position is part of GCB's Summer Internship Program, scheduled to run from Monday, May 17th through Friday, July 23rd, with the possibility of extending through mid-August based on the hiring manager and department's decision. Interns must participate in a Final Internship Presentation in New Orleans on Thursday, July 22nd, and must be available for the full duration of the program. The primary function of the position is to review consumer deposit account documentation for errors, process account maintenance, and organize files. The intern is expected to provide consistent, high-quality computer and internal customer service, maintain knowledge of deposit account policies, procedures, and regulations, and work collaboratively with coworkers to provide efficient support with attention to detail and excellent service.

Requirements

  • Minimum preferred cumulative GPA of 3.0.
  • Currently pursuing a bachelor's or master's degree.
  • Be a highly motivated self-starter who takes initiative.
  • Demonstrate strong analytical and problem-solving skills.
  • Possess critical-thinking, communication, and teamwork skills.
  • Ability to travel if required to perform essential job functions.
  • Ability to work under stress and meet deadlines.
  • Ability to read and interpret documents if required to perform essential job functions.
  • May be required to sit at a desk and work on a computer for prolonged periods.
  • May be required to lift, move, or carry approximately 15 pounds, subject to accommodation where applicable.

Nice To Haves

  • Business major preferred.

Responsibilities

  • Maintain up-to-date knowledge of deposit account policies, procedures, and regulations governing deposit account documentation requirements.
  • Process maintenance requests, including address changes, COD renegotiations, internal transfers, and account conversions.
  • Process internal and external deletion stop payments.
  • Sort and process returned mail.
  • Process verification of deposit requests.
  • Review Daily Intranet and Goat Reports.
  • Maintain electronic signature card files, including documentation for changed, new, and closed accounts.
  • Perform other duties as assigned.
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