Intern - Deposit Operations

Gulf Coast Bank & Trust Company•Gretna, LA

About The Position

This full-time internship is part of GCB's Summer Internship Program, scheduled to run from May 17 through July 23, with a possible extension through mid-August at the hiring manager and department's discretion. Interns must also attend a Final Internship Presentation in New Orleans on July 22 and be available for the full program. The role reviews consumer deposit account documentation for errors, processes account maintenance, and organizes files. The intern is expected to provide high-quality computer and internal customer service, maintain knowledge of deposit account policies, procedures, and regulations, and contribute to a team environment with attention to detail and excellent service.

Requirements

  • Currently pursuing a bachelor's or master's degree.
  • Minimum preferred cumulative GPA of 3.0.
  • Be a highly motivated self-starter who takes initiative.
  • Demonstrate strong analytical and problem-solving skills.
  • Possess critical thinking, communication, and teamwork skills.
  • Be available for the full duration of the internship program and attend the final internship presentation in New Orleans.
  • Ability to travel if required to perform essential job functions.
  • Ability to work under stress and meet deadlines.
  • Ability to read and interpret documents when required to perform essential job functions.
  • Ability to lift, move, or carry approximately 15 pounds if required to perform essential job functions, subject to accommodation.

Nice To Haves

  • Business major preferred.

Responsibilities

  • Maintain current knowledge of deposit account policies, procedures, and regulations governing deposit account documentation.
  • Process maintenance requests, including address changes, COD renegotiations, internal transfers, and account conversions.
  • Process deletion stop payments, both internal and external.
  • Sort and process returned mail.
  • Process verification of deposit requests.
  • Review Daily Intranet and Goat Reports.
  • Maintain electronic signature card files, including changed, new, and closed account documentation.
  • Perform other duties as assigned.
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