Interior Design Retail Sales Manager - Edina

Ethan Allen•Edina, MN

About The Position

Ethan Allen is hiring an Interior Design Retail Sales Manager to oversee the design center and lead its design team. The manager is primarily responsible for developing, training, and motivating associates while maintaining customer contact and achieving sales goals. The role includes coaching designers to strengthen the professionalism of design services, helping them develop business plans, and managing design projects, customer relationships, sales volume, consultant effectiveness, and customer satisfaction. The manager holds the team accountable for established goals and benchmarks. The position drives business growth through grassroots marketing, local partnerships, trade business development, community programs, and digital channels. It also includes business planning, monthly P&L reviews with market leaders, performance appraisals, training, goal setting, policy implementation, compliance monitoring, and inventory reconciliation. The manager provides guidance to protect financial integrity and company assets and proposes strategies to improve the business. The role requires practical residential interior design experience, sales ability, supervisory experience, and the ability to review and give feedback on design projects using technical and creative skills in color and space planning. The position requires working evenings, weekends, and holidays, and a valid driver's license or an acceptable alternate means of transportation. Starting base salary is $70,000 to $80,000, depending on experience, with eligibility for monthly incentive compensation tied to sales growth.

Requirements

Bachelor’s degree or equivalent with at least five years of experience; or high school diploma or equivalent with at least ten years of progressive relevant work experience and practical interior design experience; or a combination of both.
Proven sales background in residential interior design.
Broad knowledge of interior design and effective sales techniques.
Supervisory experience.
Entrepreneurial attitude and approach, with strong communication and organizational skills.
Ability to lead a team and manage the design process, including reviewing and providing feedback on design projects using technical and creative skills in color and space planning.
Demonstrated ability to practice residential interior design.
Ability to train and coach associates in design, product knowledge, sales performance, and customer service.
Must be able to work holidays, evenings, and weekends.
Valid driver’s license, except where the associate establishes to the company’s satisfaction that an alternate means of transportation is available during all business hours and enables the associate to perform the duties of the position.

Responsibilities

Manage the overall design center and lead, develop, train, motivate, and coach the design team.
Maintain customer contact and drive achievement of sales goals and benchmarks.
Coach associates to improve the professionalism of design services and help designers develop business plans to increase market reach and revenue.
Partner with associates to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness, and customer satisfaction.
Hold the team accountable for goals, benchmarks, company policies, and compliance.
Drive new business and sales growth through grassroots marketing, local business partnerships, trade business development, and digital channels.
Perform functions necessary for developing written business.
Review P&L statements monthly with the Market Design Leader and Market Operations Leader.
Develop and participate in community programs to increase local exposure and awareness.
Complete performance appraisals in accordance with company policy.
Provide guidance to key personnel to support sales growth, financial integrity, and protection of company assets.
Implement company policies and procedures and monitor compliance.
Conduct design center training and participate in corporate training sessions.
Set monthly and quarterly goals with all designers in the design center.
Contribute ideas for policy changes and improvements that support design center growth.
Participate in and ensure proper reconciliation of inventories.
Propose strategies to support business growth and improvement.
Perform other duties as required.