Interior Design Professional | Retail Sales - Cleveland, OH

Ethan Allen Global Inc•Lyndhurst, OH

3d•Onsite

About The Position

Ethan Allen Retail, Inc. is hiring two Interior Design Professionals for its Lyndhurst Design Center in Legacy Village, serving the Cleveland area. The role works with new and returning retail customers in the design studio, remotely, online, and in customers’ homes to create individualized residential design solutions using Ethan Allen products and services. Work includes space planning, fabric coordination, product selection, and overall residential project design. Success is measured by design quality, customer service, teamwork, communication, decision-making, project development, presentations, technical skills, and achievement of performance goals in a flexible, relationship-based sales environment. The Design Professional develops community and trade relationships and markets their business through multiple channels. The position is full-time and on-site, and requires weekend work. Compensation includes a minimum annual recoverable draw of $50,000, paid biweekly, with incentive-based earnings determined by monthly net written revenue and performance benchmarks. The role has unlimited earning potential under its draw-based pay structure. Ethan Allen offers an employee purchase program, paid time off, and a range of optional benefits, including retirement, health, dental, vision, insurance, spending, and commuter programs.

Requirements

Bachelor’s degree or equivalent in a design-related field from an accredited institution and at least one year of practical interior design experience, or five years of experience in a related field.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills and excellent oral and written communication skills.
Valid driver’s license, except in limited circumstances where the applicant establishes an acceptable alternative means of transportation available during all business hours.
Intermediate competency using digital floor-planning technology.
Willingness and capability to learn new technologies.

Nice To Haves

Proven experience using social media and grassroots marketing to develop a book of business.
Experience with 3-D applications.
Experience using interactive technologies to view design concepts, such as augmented reality, virtual reality, and other visualization tools.

Responsibilities

Create design solutions that reflect customers’ preferences and budgets.
Sell Ethan Allen products and services and represent the brand in customer interactions.
Greet design-center customers, establish rapport, obtain appointments, and conduct in-home consultations and calls to assess needs and provide individualized design solutions.
Use grassroots marketing and social media to develop and grow a business and build a market presence.
Educate customers about complimentary design services and available Ethan Allen-sponsored financing options.
Stay current on design and color trends.
Coordinate with the team to provide service before and after sales, including keeping customers informed about order status and delays.
Participate in corporate-sponsored marketing and training programs.
Contribute to the design center’s portfolio and its ongoing upkeep.
Use corporate systems and technology to design projects, create presentations, and provide professional customer service.
Enter orders in the retail point-of-sale system.
Help maintain a neat and orderly design center.
Work with Design Center Leaders, Design Sales Leaders, and Design Consultants to develop and monitor business and grassroots marketing plans, make suggestions to improve them, expand market reach, and meet goals.
Use technology such as 3-D Room Planner, CRM, and Live Chat to build project volume and productive client relationships.
Use appropriate social media, including Facebook, Instagram, and LinkedIn, to build personal and Ethan Allen visibility and relationships with outside talent.
Perform other duties as required.