Interior Design Professional | Retail Sales - Cleveland, OH

Ethan Allen•Lyndhurst, OH

1d•Onsite

About The Position

Ethan Allen Retail, Inc. is hiring two Interior Design Professionals for its Lyndhurst Design Center in Legacy Village, serving the Cleveland area. The role combines interior design and retail sales, working with returning clients and new retail traffic in the design studio, remotely, online, and in customers’ homes to create individualized residential design solutions using Ethan Allen products and services. Work includes space planning, fabric coordination, product selection, and overall project design. The position is full-time, on-site, and requires weekends. Compensation includes a minimum annual recoverable draw of $50,000, paid biweekly, with incentive-based earnings determined by monthly net written revenue generated from retail customer purchases and placed design project orders. Associates are expected to meet or exceed minimum monthly standards and other benchmarks; earning potential is unlimited under the draw-based pay structure, and actual compensation depends on individual performance. Design Professionals are evaluated on teamwork, customer service, communication, decision-making, project development, presentation, and technical skills. They build community and trade relationships and market their business through multiple channels while working within Ethan Allen’s design program. The role requires a design-related bachelor’s degree or equivalent with at least one year of practical interior design experience, or five years of experience in a related field. A valid driver’s license is required, except where an acceptable alternative means of transportation is established to the company’s satisfaction.

Requirements

Bachelor’s degree or equivalent in a design-related field from an accredited institution with at least one year of practical interior design experience, or five years of experience in a related field.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills and excellent oral and written communication skills.
General understanding of social media and grassroots marketing for developing a book of business.
Valid driver’s license, except where the associate establishes to the company’s satisfaction an available alternative means of transportation for all business hours that enables performance of the position’s duties.
Intermediate skill competency using digital floor-planning technology.
Willingness and capability to learn new technologies.
Ability to work full-time on site and weekends.

Nice To Haves

Proven experience preferred.
Experience using 3D applications.
Experience using interactive design visualization technology, such as augmented reality, virtual reality, and other visualization tools.

Responsibilities

Create design solutions consistent with customers’ preferences and budgets, including space planning, fabric coordination, product selection, and residential project design.
Sell Ethan Allen products and services and represent the Ethan Allen brand in customer interactions.
Greet customers in the design center, establish rapport, obtain appointments, and arrange in-home consultations.
Make regular home calls to evaluate customer needs and provide individualized design solutions intended to close sales.
Use grassroots marketing and social media to develop and grow the business and build a personal and company presence.
Educate customers about complimentary design services and available Ethan Allen-sponsored financing options.
Stay current on design and color trends to create fashionable solutions.
Coordinate with the team to provide service before and after the sale, including promptly updating customers about order status and delays.
Participate in corporate-sponsored marketing and training programs.
Contribute to the development and ongoing upkeep of the design center portfolio.
Use corporate systems and technology to design projects, create presentations, and serve customers; enter orders using the retail point-of-sale system.
Work cooperatively to maintain a neat and orderly design center.
Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop and monitor business and grassroots marketing plans, suggest modifications, and work toward goals.
Use tools such as the 3-D Room Planner, CRM, and Live Chat to build project volume and productive client relationships.
Build relationships with outside talent and market contacts, including through LinkedIn.
Perform other duties as required.