Retail Interior Design Sales Professional

Ethan Allen Global Inc•Chesterfield, MO

3d•$70,000 - $115,000

About The Position

The Design Consultant works with customers to create individualized interior design solutions and sell Ethan Allen products and services. Projects may include space planning, fabric coordination, product selection, and overall design, and may involve teamwork or partnerships. The role combines relationship-based sales with complimentary design services, and success is measured by sales goals, performance categories, and benchmarks. Compensation is incentive based, with earnings determined by commissions under the Design Consultant Incentive Compensation Plan. Consultants are expected to meet or exceed minimum monthly sales and other company benchmarks. This is a full-time position.

Requirements

High school diploma or equivalent, with relevant work experience.
At least one year of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills and excellent oral and written communication skills.
General understanding of using social media and grassroots marketing to develop a book of business.
Valid driver’s license, unless an acceptable alternate means of transportation is available for use during all business hours and enables performance of the role’s duties.
Intermediate competency using digital floor-planning technology.
Experience using interactive technology to view design concepts, such as augmented reality, virtual reality, and other visualization tools.
Willingness and ability to learn new technologies.

Nice To Haves

Bachelor’s degree or equivalent in a design-related field from an accredited institution.
Proven experience using social media and grassroots marketing to develop a book of business.
Experience with 3D applications.

Responsibilities

Create design solutions that reflect customers’ preferences and budgets.
Sell Ethan Allen products and services.
Represent the Ethan Allen brand in customer interactions; greet customers, establish rapport, obtain appointments, and conduct in-home consultations.
Regularly make home calls to evaluate customer needs and provide individualized design solutions intended to close sales.
Use grassroots marketing and social media platforms to develop and grow the business.
Educate customers about Ethan Allen’s complimentary design service and tailor the level of design service to their preferences.
Stay current on design and color trends.
Coordinate with the team to provide service before and after the sale, including keeping customers informed about order status and delays.
Participate in corporate-sponsored marketing and training programs as required.
Educate customers about available Ethan Allen-sponsored financing options.
Contribute to the development and ongoing upkeep of the design center portfolio.
Use corporate systems and technology to design projects, create presentations, and provide professional customer service.
Enter orders using the retail point-of-sale system.
Help maintain a neat and orderly design center.
Work with the Design Center Leader/Design Sales Leader and other Design Consultants to develop and monitor business and grassroots marketing plans, exceed written goals, and suggest plan adjustments.
Use technology such as 3-D Room Planner, CRM, and Live Chat to build project volume and productive client relationships.
Use appropriate social media, including Facebook and Instagram, to build personal and Ethan Allen visibility, and use platforms such as LinkedIn to develop relationships with outside talent.
Perform other duties as required.