Interim Hospice Patient Care Manager

Paradigm Health•Lafayette, IN

3d•Onsite

About The Position

Paradigm Health is hiring an Interim Hospice Patient Care Manager to oversee day-to-day clinical operations for hospice staff and support compassionate, high-quality care for patients and families across a local Indiana territory. The role provides clinical coordination and guidance to a group of approximately 8–10 RN case managers, as well as other hospice nurses and aides. The coordinator develops relationships with partnering disciplines and works with other Clinical Coordinators to provide consistent messaging and education to hospice clinicians. The job posting describes an in-office role and lists a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The introductory text also refers to a Friday–Monday role, which conflicts with the schedule in the job description.

Requirements

Active RN license in the state of Indiana.
At least 2 years of hospice experience.
Knowledge of hospice regulations and Conditions of Participation (COPs).
Valid state driver’s license and reliable automobile.
CPR certification.
Proof of current automobile insurance.
Current health certificate or physical examination and TB testing.
Criminal background check.
Currently CHPN-certified or willing to obtain certification within the first year of beginning the position.

Responsibilities

Oversee day-to-day clinical operations for associated RN case managers, including morning calls, field questions, coverage for staff call-ins, and patient PRN visit needs.
Build relationships with partnering disciplines, such as Supportive Services, and provide resources, support, and guidance when needed.
Coordinate with other Clinical Coordinators to ensure consistent messaging and education for hospice clinicians.
Maintain clinical logs for applicable patients, including logs for falls, infections, and incidents, and bring data to QAPI.
Identify trends and execute improvement plans.
Complete grievance follow-up promptly and document follow-up and re-education efforts.
Oversee medication, durable medical equipment, and supply utilization to meet patient needs while remaining fiscally responsible.
Participate in monthly hospice pharmacy calls and reviews, address suggested changes with the team, and bring relevant field questions and concerns to pharmacy representatives.
Support RN case managers and the hospice care team with care plan meetings and challenging patient-care conversations or situations.
Oversee timely and accurate completion of HIS measures and act as the HIS Administrator for applicable patients.