Intelligent Services Account Engineer I
About The Position
Trane Technologies is hiring an Intelligent Services Account Engineer for its Trane Commercial Sales Office in Louisville, Kentucky, serving the Great Lakes Region. The role provides consultative services to Intelligent Services customers, collaborating with a Services Account Manager and Remote Support Specialist on assigned accounts. The engineer analyzes utility bills, live energy data, and building automation data to recommend actions aligned with customer goals and validate the results of actions already taken. The role helps customers use their buildings as assets and supports customer retention and growth of Trane’s share of their business. The position involves researching facility energy use, monitoring energy consumption and costs, analyzing building performance, developing energy conservation measures, and presenting technical and business cases. The engineer also supports sales activities, identifies opportunities, and helps assess guaranteed energy savings projects. The work arrangement is onsite Monday through Thursday, with the employee choosing their work location on Fridays based on work needs. This is a safety-sensitive role and may require additional drug screening.
Requirements
- Bachelor’s degree in Engineering or a related technical field preferred, with 1–3 years of related industry experience.
- Alternatively, a high school diploma and at least 8–10 years of related industry experience are required.
- Strong familiarity with the operation of Energy Management Systems, HVAC Systems, and/or Temperature Controls.
- Proficiency in Microsoft Office products.
- Exceptional customer service and interpersonal skills.
- Strong organizational skills and a focus on execution.
- Ability to follow directions and work well with others.
- Motivated self-starter who can work independently.
- Valid driver’s license with a clean driving record.
Nice To Haves
- Bachelor’s degree in Engineering or a related technical field.
- Mastery of Microsoft Excel.
Responsibilities
- Facilitate the timely, professional development and delivery of Intelligent Services consultation reports.
- Research facilities’ energy usage and interpret utility bills for clients.
- Monitor and analyze energy consumption and costs, including performance against standards and benchmarks.
- Monitor assigned contract hours to maintain and improve contract margins, meet applied time goals, and exceed contractual obligations and customer expectations.
- Present compelling technical business-case presentations for comprehensive projects as required.
- Lead the sales process when appropriate.
- Generate leads for assigned accounts, especially for Energy Services and Controls.
- Use data to help the sales team qualify and quickly close or abandon opportunities.
- Understand Trane’s energy solutions and present products and solutions relevant to customers’ technical needs.
- Lead technical analysis of facilities and their usage to identify creative solutions and savings opportunities.
- Identify, develop, estimate, and propose Energy Conservation Measures (ECMs).
- Assist with initial opportunity assessments for guaranteed energy savings projects.
- Support the sales team in acquiring new Intelligent Services clients.
Benefits
- Health insurance and holistic wellness programs with incentives, effective from day one.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
