Intelligent Services Account Engineer I

Trane Technologies • Louisville, KY

3d • Hybrid

About The Position

Trane Technologies is hiring an Intelligent Services Account Engineer in Louisville, Kentucky, for its Great Lakes Region. The role provides consultative services to Intelligent Services customers and works closely with a Services Account Manager and Remote Support Specialist on assigned accounts. The engineer analyzes utility bills, live energy data, and building automation data to recommend actions aligned with customer goals and validate results from prior actions. The position helps customers use their buildings as assets, supports customer retention and business growth, and contributes to sustainable building operations.

The position is onsite Monday through Thursday, with the option to choose a work location on Fridays based on work requirements. It is safety-sensitive and may require additional drug screening.

Requirements

• Bachelor’s degree in Engineering or a related technical field and 1–3 years of related industry experience; alternatively, a high school diploma and at least 8–10 years of related industry experience.
• Strong familiarity with the operation of Energy Management Systems, HVAC Systems, and/or Temperature Controls.
• Proficiency in Microsoft Office products.
• Exceptional customer service and interpersonal skills.
• Strong organizational skills and a focus on execution.
• Ability to follow directions and work well with others.
• Motivated self-starter who can work independently.
• Valid driver’s license and a clean driving record.

Nice To Haves

• Mastery of Excel.
• Bachelor’s degree in Engineering or a related technical field.

Responsibilities

• Facilitate the timely, professional development and delivery of Intelligent Services consultation reports.
• Research facility energy usage and interpret utility bills for clients.
• Monitor and analyze energy consumption and costs, including performance against standards and benchmarks.
• Monitor assigned contract hours to maintain and improve contract margins, meet applied time goals, and exceed contractual obligations and customer expectations.
• Present technical business cases for comprehensive projects as needed.
• Lead the sales process when appropriate.
• Generate leads for assigned accounts, especially for Energy Services and Controls.
• Use data to help the sales team qualify opportunities and close or abandon them quickly.
• Understand Trane energy solutions and present products and solutions relevant to customers’ technical needs.
• Lead technical analysis of facilities and their usage to identify solutions and savings opportunities.
• Identify, develop, estimate, and propose Energy Conservation Measures (ECMs).
• Assist with initial opportunity assessments for guaranteed energy savings projects.
• Support the sales team in acquiring new Intelligent Services clients.

Benefits

• Health insurance and holistic wellness programs with incentives, beginning on day one.
• Fertility coverage and adoption/surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options for volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level