Intelligent Services Account Engineer I
About The Position
Trane Technologies is hiring an Intelligent Services Account Engineer for its Trane Commercial Sales Office in Louisville, Kentucky, serving the Great Lakes Region. The role provides consultative services to Intelligent Services customers and works closely with a Services Account Manager and Remote Support Specialist for assigned accounts. The engineer analyzes utility bills, energy use, and building automation data to recommend actions that support each customer's goals and validate the results of completed actions. The position also supports customer retention and business growth by identifying relevant solutions and opportunities.
Requirements
- Bachelor’s degree in Engineering or a related technical field, preferred, with 1–3 years of related industry experience; alternatively, a high school diploma and at least 8–10 years of related industry experience.
- Strong familiarity with the operation of Energy Management Systems, HVAC Systems, and/or Temperature Controls.
- Proficiency in Microsoft Office products.
- Exceptional customer service and interpersonal skills.
- Strong organizational skills and focus on execution.
- Ability to follow directions and work well with others.
- Motivated self-starter able to work independently.
- Valid driver’s license and clean driving record.
Nice To Haves
- Bachelor’s degree in Engineering or a related technical field.
- Mastery of Excel.
Responsibilities
- Facilitate the timely, professional development and delivery of Intelligent Services consultation reports.
- Research facility energy usage and interpret utility bills for clients.
- Monitor and analyze energy consumption and costs, including performance against standards and benchmarks.
- Monitor assigned contract hours to maintain and improve margins, meet applied time goals, and exceed contractual obligations and customer expectations.
- Present compelling technical business case presentations for comprehensive projects as needed.
- Lead the sales process when appropriate.
- Generate leads for assigned accounts, particularly for Energy Services and Controls.
- Use data to help the sales team qualify opportunities and decide quickly whether to pursue or abandon them.
- Understand Trane energy solutions and present products and solutions relevant to customers' technical needs.
- Lead technical analysis of facilities and their usage to determine solutions and savings opportunities.
- Identify, develop, estimate, and propose Energy Conservation Measures (ECMs).
- Assist with initial opportunity assessments for guaranteed energy savings projects.
- Support the sales team in acquiring new Intelligent Services clients.
Benefits
- Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
