Integrated Solutions Consultant (Inside Sales)

Global Payment Holding Company • Charlotte, NC

9d

About The Position

Global Payments is seeking an Integrated Solutions Consultant for a consultative inside sales role helping businesses simplify how they accept and manage payments. The consultant builds relationships with prospective and existing customers, finds opportunities to expand client partnerships, and delivers payment solutions that support business success.

The role manages a client portfolio while prospecting for new business, qualifying leads, assessing customer needs, presenting and demonstrating products virtually, and guiding opportunities through the sales pipeline to close. It also involves responding to customer inquiries, identifying upsell opportunities, supporting account activation, maintaining customer and pipeline records in Salesforce, and providing sales updates to leadership. The consultant is expected to develop knowledge of the payments industry and Global Payments’ products and services.

The position is part of a collaborative, performance-driven Sales team that partners with customers through consultative selling, relationship management, and industry expertise. Global Payments describes its culture as client-focused, accountable, innovative, and team-oriented, with opportunities for development and growth.

Requirements

• High school diploma or equivalent.
• Typically 2+ years of relevant sales or business development experience.
• Strong communication and relationship-building skills.
• Experience managing customer conversations and identifying business needs.
• Ability to prospect, qualify, and close sales opportunities effectively.
• Strong organizational skills and ability to manage multiple priorities.
• Self-motivated, with the ability to work independently with minimal daily supervision.
• Problem-solving skills and sound business judgment.
• Ability to create long-term customer relationships through consultative selling.
• Familiarity with CRM platforms such as Salesforce or similar tools.

Nice To Haves

• B2B sales experience.
• Cold-calling or outbound prospecting experience.
• Demonstrated success meeting or exceeding sales goals.
• Experience selling merchant services, financial services, or payments-related solutions.
• Strong understanding of the payments industry and merchant acquiring landscape.
• Experience conducting virtual presentations and product demonstrations.
• Proven track record of account growth and client retention.

Responsibilities

• Manage a portfolio of clients and identify opportunities to increase revenue and deepen customer relationships.
• Prospect and qualify new business through outbound outreach, marketing-generated leads, and other sales activities.
• Conduct needs assessments and identify suitable client solutions to advance opportunities through the sales pipeline.
• Deliver virtual presentations and product demonstrations to prospective customers.
• Respond to customer inquiries about products and services and identify opportunities to upsell additional solutions.
• Close new business opportunities and support account activation activities.
• Build and maintain strong client relationships throughout and beyond the sales cycle.
• Maintain accurate customer records, activity notes, and pipeline information in Salesforce.
• Provide timely sales reporting and updates to leadership.
• Continuously expand knowledge of the payments industry and Global Payments’ product and service offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED