Intake Coordinator - Part Time
About The Position
The Intake Coordinator assists with receiving, scheduling, and referring inquiry calls and supports A&R clinicians, coordinators, and the director with coordinating assessments, initiating intake paperwork, and gathering insurance information. The role helps ensure a smooth transition into the admission process and assists in monitoring patient safety. The coordinator receives referral calls, obtains basic demographic information, and refers callers to the appropriate source or schedules an assessment. The role processes requests for information and external referrals, completes pre-certifications as needed, and helps arrange patient admissions. This includes alerting business office staff to begin benefit verification and initiating calls to physicians and other related tasks as directed by the Case Manager. The coordinator determines and processes required Releases of Information, assists with obtaining records and information, maintains statistics, supports the Outcome Study and other assigned data work, and communicates with Utilization Review, the Business Office, and other staff. This is a part-time position at Hospital for Behavioral Medicine in Worcester, Massachusetts. The stated schedule includes Friday and Saturday, 3:00 p.m.–11:30 p.m., and Sunday, Monday, or Friday, 7:00 a.m.–3:30 p.m. The hourly compensation range is $17.00–$24.00.
Requirements
- A bachelor’s degree is preferred.
- Experience working in a hospital intake department or business office is preferred.
Nice To Haves
- A bachelor’s degree.
- Experience working in a hospital intake department or business office.
Responsibilities
- Assist with receiving, scheduling, and referring inquiry calls.
- Support A&R clinicians, coordinators, and the director with coordinating assessments and initiating intake paperwork and insurance information.
- Help ensure a smooth transition into the admission process and assist in monitoring patient safety.
- Receive referral calls, obtain basic demographic information, and refer calls to the appropriate source or schedule assessments.
- Process requests for information and external referrals.
- Complete pre-certifications as needed.
- Assist with arranging patient admissions, including alerting business office staff to begin benefit verification and initiating calls to physicians and other related tasks as directed by the Case Manager.
- Determine which Releases of Information are needed and process them according to policy.
- Assist in obtaining needed records and information.
- Maintain statistics and provide support for the Outcome Study and other assigned data.
- Maintain communication with Utilization Review, the Business Office, and other staff.
Benefits
- 401(k) with matching
- Health insurance (some positions are eligible for 100% company-paid coverage)
- Company-paid life insurance coverage up to twice annual salary
- Vision insurance
- Dental insurance
- Company-paid long-term disability insurance
- Paid time off
- Paid holidays
- On-site cafeteria with discounted meals
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career and training development opportunities
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What This Job Offers
Job Type
Part-time
