Intake Coordinator

Lutheran Social Services of Illinois • Elgin, IL

12d • $23 - $25

About The Position

Lutheran Social Services of Illinois (LSSI) is a not-for-profit social service agency with more than 70 program sites throughout Illinois. Its services include counseling, mental health and substance abuse treatment, housing, services for prisoners and their families and older adults, and services for children, including preschool, foster care, and adoption.

The full-time Intake Coordinator facilitates admissions into Residential Rehab. The role completes assessments, treatment plans and reviews, and other admission or concurrent documentation. The position is scheduled Monday through Friday, 10:00 a.m. to 6:00 p.m. Compensation is $23–$25 per hour, based on relevant education, experience, and licensure.

Requirements

• High school diploma or equivalent.
• Background check clearance.
• Proficiency in EHR documentation and review.
• Familiarity with accreditation and licensure standards.
• Ability to communicate clearly and comprehensibly, both verbally and in writing.
• Strong organization, presentation, and computer skills, including experience with Microsoft Office (Outlook, Teams, Word, Excel, and PowerPoint) and related software.
• Valid driver’s license in good standing in the state of residence.
• Access to reliable transportation.
• Valid Illinois statutory minimum liability insurance coverage for bodily injury and property damage.

Nice To Haves

• Bachelor’s or master’s degree in a social service field.
• CADC credential.
• LCSW or LCPC credential.
• Three to five years of experience in a substance use field.

Responsibilities

• Complete the Level of Care Assessment (LOC) and send it to an LCSW/LPC/LPHA no later than one day after admission into the Assessment Program.
• Obtain the final LOC signature within 72 hours of admission into the Assessment Program.
• Close the Assessment Program and open the client into the Residential Program in the EHR after completion of the LOC.
• Complete the Treatment Planning Assessment (TPA) within 24 hours of admission into the Residential Program and send it to an LSW/LPC/LPHA for review and signature; obtain the final signature within 72 hours of admission.
• Complete the initial treatment plan within 48 hours of admission into the Residential Rehab Program and send it to an LSW/LPC/LPHA for review and signature; obtain the final signature within 72 hours of admission.
• Complete treatment plan reviews documenting client progress toward goals in the initial treatment plan. Launch, complete, and sign reviews within seven calendar days from the first signature by the required credential on the last approved treatment plan. Review treatment plans are approved with a CADC signature.
• Assess client needs and required services; identify and counsel clients on appropriate treatment options in light of their needs, available resources, and payment options; evaluate treatment options to ensure proper placement; determine whether additional services are needed and facilitate linkage to care.
• Complete required paperwork for screenings, assessments, treatment plans, continued service criteria, discharge criteria, and other documentation accurately and on time.
• Demonstrate professional, positive behavior and integrity, treating clients, families, LSSI workforce members, and collaborative organizations or individuals with dignity, respect, honesty, and fairness.

Benefits

• On-demand access to earned wages through the Dayforce Wallet app.
• Competitive salary based on relevant education, experience, and licensure.
• Opportunity for advancement.
• Overnight pay premium available.
• Comprehensive benefits package for full-time employees, including healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, a 403(b) plan, and an Employee Assistance Program.
• Flexible hours.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED