Intake Coordinator

Transformation House•Coon Rapids, MN

About The Position

The Intake Coordinator coordinates new client admissions and establishes and maintains relationships with direct prospects and referring entities. The role provides information about company programs and the admissions process, conducts intake interviews, gathers and submits screening documentation, coordinates admission dates, and monitors admissions-related records and client financial responsibility.

Requirements

  • At least 1 year of experience in a substance use disorder facility.
  • 2–3 years of related experience, or an equivalent combination of education and experience providing equivalent knowledge, skills, and abilities.
  • Knowledge and understanding of the implications of Minnesota Statutes Chapter 245G; Chapter 245A (Human Services Licensing Act—HSLA); sections 260E (Maltreatment of Minors Act—MOMA), 626.557 (Vulnerable Adult Act—VAA), and 626.5572 (VAA definitions).
  • Willingness to submit to and pass a DHS Background Study.
  • Basic computer skills and ability to use office equipment such as a copier, scanner, and printer.

Responsibilities

  • Provide general information about company programs and the admissions process to direct prospects and third-party referring agencies.
  • Establish and maintain business relationships with referring entities.
  • Schedule and perform intake interviews.
  • Collect prospect documentation necessary for intake screening.
  • Submit prospect client files to the review team for intake screening and admission approval.
  • Schedule new client admission dates.
  • Submit admission notifications to the funder within 24 hours of the new client date of illness.
  • Monitor and manage the wait list.
  • Enter necessary data into the EMR (Procentive).
  • Determine client financial responsibility and monitor changes in funders on the first of each month.
  • Monitor the daily census log.
  • Maintain and monitor the intake progression spreadsheet.
  • Attend staff in-services and meetings.
  • Perform other duties as assigned.
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