Intake Coordinator

INTEGRIS Health•OK, OK

About The Position

The Intake Coordinator Nonclinical receives referrals, coordinates and assigns necessary staff and equipment, and maintains an accurate census. The role verifies receipt of physician orders, schedules admissions and informational visits, coordinates equipment, and discusses patient status with appropriate parties. The coordinator is responsible for scheduling employees for admissions and/or evaluations for referred agency patients. This position is daytime and full-time at INTEGRIS Health Durable Medical Equipment in Oklahoma City, Oklahoma. It reports to an assigned Supervisor or Manager.

Requirements

Experience with Medicare regulations related to coordinating and ordering DME or HME.
Detailed knowledge of reimbursement sources and criteria for coverage.
Ability to communicate effectively in English, verbally and in writing.

Responsibilities

Participate in obtaining and verifying insurance information and physician licensure.
Serve as the first point of contact for referral client-care calls from physician offices, discharge planners, and others.
Maintain referrals and receive and track information about changes in client status.
Process referrals and physician orders for appropriate agency staffing needs.
Coordinate and schedule patient admissions or equipment setups and follow-up appointments.
Perform data entry, answer telephones, direct calls to appropriate staff, and perform basic clerical duties.