Insurance Sales Agent - Columbia

Auto Club Group•Columbia, SC
•Onsite

About The Position

The Insurance Sales Agent is a full-time, W-2 role in a high-traffic AAA branch, focused on selling and servicing ACG-branded and brokered insurance products, memberships, and financial products. The position combines base pay with performance-based commissions and incentives, with ramp-up earnings support during the first six months as the agent develops a pipeline and client base. The posting describes typical first-year starting earnings of $55,000–$70,000+, based on performance, plus a $5,000 ramp-up incentive, supplemental weekly payments for six months, an elevated commission structure during the first 15 months, and a milestone-based new-hire bonus. The agent builds relationships with members and clients, identifies coverage needs and gaps, recommends appropriate solutions, and quotes, binds, and issues policies in accordance with underwriting guidelines and regulatory requirements. Business development includes consistent outreach, referrals, prospecting, networking, and participation in local branch and community events. The agent is also expected to identify cross-selling and referral opportunities for Travel and Financial Services. The position is based at an AAA branch in a temperature-controlled environment. The posted schedule is Monday through Friday, 8:30 a.m. to 6:00 p.m., with possible rotating Saturdays from 9:00 a.m. to 1:00 p.m. Varied hours, possible weekend work, and some travel to local events may be required. The role requires applicable state insurance licenses and appointments, including a Life and Health license or obtaining it within 90 days of hire. Training is provided to support licensing and development in the role.

Requirements

  • Active state Property & Casualty Insurance Sales license.
  • Active state Life and Health Insurance Sales license, or ability to obtain it within 90 days of hire.
  • Qualify for, obtain, and maintain all applicable state licenses and appointments required to sell or service Auto Club Group Membership products.
  • Obtain Health and Accident licenses and appointments where applicable, within the timeframe established by the Business Unit.
  • High school diploma or equivalent.
  • At least 1 year of customer-facing experience in a fast-paced, computer-automated business environment, such as financial services or banking.
  • Ability to develop, manage, and close sales opportunities, including lead tracking, follow-up, pipeline management, and accountability for performance goals.
  • Consultative selling skills, product knowledge, listening skills, and ability to assess customer needs, identify coverage gaps, and recommend tailored solutions.
  • Ability to generate business through referrals, outbound activity, networking, and other business-development efforts.
  • Excellent verbal and written communication skills, a customer-first mindset, and confidence guiding sales conversations.
  • Proficiency with CRM platforms and Microsoft Office applications.
  • Ability to work varied hours, including possible weekends; some travel to local events may be required.
  • Regular and reliable attendance.

Nice To Haves

  • Insurance experience is helpful but not required.

Responsibilities

  • Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products.
  • Identify customer needs, generate new business, retain existing clients, and grow ACG’s insurance portfolio.
  • Overcome objections, negotiate, close sales, and meet or exceed individual sales targets and incentive plan expectations.
  • Conduct insurance reviews to assess risk, identify coverage gaps, and recommend appropriate solutions.
  • Quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
  • Build rapport with members and clients, respond to inquiries professionally and promptly, and support customer satisfaction, loyalty, and trust.
  • Prospect through outreach, outbound activity, referrals, networking, and local branch and community events.
  • Develop referral networks and identify cross-sell and referral opportunities for Travel and Financial Services.
  • Track leads, manage the sales pipeline, follow up with prospects, and remain accountable for performance goals.

Benefits

  • Medical plans with multiple coverage options, including HSA eligibility.
  • Prescription drug coverage.
  • Dental and vision benefits.
  • Employee Assistance Program.
  • Company-paid basic life insurance, with optional supplemental life insurance and dependent coverage.
  • Short-term and long-term disability coverage.
  • Optional critical illness, accident, and pet insurance.
  • 401(k) plan with company matching contributions and an additional company contribution.
  • Health Savings Account and Flexible Spending Account options.
  • Accrual-based paid time off for eligible full-time employees, with up to 12 days annually for new full-time employees.
  • 10 company-paid holidays for eligible full-time employees, plus one mental health day, two floating holidays, and one volunteer day.
  • Paid leave programs, including parental, bereavement, jury duty, and military leave.
  • Tuition assistance of up to $5,250 annually, with 80% covered by ACG.
  • 100% reimbursement for eligible professional certification programs.
  • Career development and advancement opportunities.
  • Complimentary AAA membership with roadside assistance and travel discounts.
  • Adoption assistance program.
  • $5,000 new-agent ramp-up incentive, paid at 30 and 60 days of employment.
  • Supplemental ramp-up pay for six months: $200 per week during months 0–2, $150 per week during months 3–4, and $100 per week during months 5–6.
  • Elevated commission structure during the first 15 months.
  • New-hire on-pace bonus tied to milestones.
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